I've not received a single document from HGM , only late payment charges from Jbl their solicitors ,I' unwittingly paid 450.00 pounds as I'm not a bad debtor and always pay my bills but thought the actions and lack of legitimate mail via my apartment mail box made me suspicious, I still am not allowed onto the HGM portal to set up direct debits until I have paid a further 500.00 for late payment and legal fees, total frustration and disappointment in how people can be so focused on obtaining monies unethically , still no reply from HGM or welcome pack.

I've just signed a petition on change.org about HGM bad business conduct , 50 people so far

I too am being charged ridiculous costs from JBL after still no welcome pack or any legal documents from HGM , what they are doing is illegal and needs contesting, they are both hand in hand with taking money they have no right in asking for, the names of the directors involved in HGM should be embarrassed to belong to such an outfit.