I've received almost identical mail just now. Anything to worry about? Dear Customer, Total Due: £3055 We are following up with our previous attempts to reach you in regards to your outstanding loan account with Digital Finance Services UK. Your loan for £3055 is still outstanding with us and appearing on your credit file. We have informed you on different occasions prior to this email with clear information about your dues and repayment options. Unfortunately, we are yet to receive any response from you. Please note that your credit report will continue to have default mark unless we receive information from you about your intended debt settlement plan. We will request you to note that every day you are delaying is reducing our options to help you with your debt. Therefore, please visit our website and click on ‘PAY NOW’ section to make the payment for your loan. Alternately, you may use our bank details and pay via faster payment, CHAPS or wire transfer service. Our bank details are provided below- A/C: 43266351 Sort Code: 406080 As a responsible Debt collection entity we are aware of our limitations under FCA guidelines and also our rights to claim outstanding dues. We will strongly suggest you to respond to this email and inform us how you wish to settle your loan account with. Alternately, legal initiatives will be introduced in our current process to recover your dues. Our contact details are provided below with this email. We wait for a prompt reply Kind Regards, DFS collection team Digital Finance Services UK ltd Phone: +44 203 026 0796