Hello again Rebel11, I think that they try to keep you hanging in there with false information in your acct with further delivery dates and it never comes and then another delivery date and so on until this Chargeback you mention expires. However I will contact my card provider as you say and explain the situation. Thank you so much Rebel11. I will keep you posted when I hear back from them. Oh yes! Re. Emails - I have got all the emails from them and myself and will give them to my card provider if they want to see them. Kind regards

Hello Rebel11, Many thanks for taking an interest. I am very grateful to you for pointing me in the right direction. I don't often go online as Im so bad at techy things but my anger and frustration and all the stress have made me go online and see if others can help. And indeed its out there if one tries. I have so far sent the PR woman, Valerie, at INFURN, maybe 15 emails now and have now got quite angry with her as she would not reply to my emails for a refund. I will now follow your advice and check out your website. Incidentally I paid by a Debit Visa. Does that exclude any chance of a refund if its a debit and not a credit card. Please forgive my ignorance. Once again many thanks for your advice.

Hello I paid by card online. Thank you.

NEVER BUY FROM THIS COMPANY!!! I think they are complete [edit]s. They don't give you any money back but think the public are so stupid when they keep giving dicounts on further purcheases when the first purchase never arrives in the first place!!!!! HAS ANYONE THOUGHT HOW MUCH MONEY THEY MAKE ON THE MILLIONS OF EUROS AND OTHER CURRENCY IN INTERST ALONE????? They pay for this woman to scour the net and get angry and negative comments off the various sites on the web. They should spend OUR money in trying to be honest and say they cant deliver and try to do something to run an honest company and deliver our orders!!!! I paid in full over £1400 in September!!!!! I get regular messages saying my orders will be delayed for the 3rd time and that a 10 discount will be available!!! TO MAKE MORE PURCHASES ???? DO THEY THINK WE WANT TO PART WIYH MORE MONEY FROM THIS INTERNET -ONLY COMPANY????? HAS ANY GOVT WATCH DOG SEEN THE NUMBER OF COMPLAINTS????? I WANT MY MONEY BACK!!!! WHEN WILL YOU, INFURN REPLY TO MY EMAIL ASKING FOR MY MONEY BACK???? WHICH COMPANY IN THE WORLD, WHETHER FROM SCRATCH OR NOT, DARES TO TAKE ALL THE MONEY IN FULL, IN MY CASE IN SEPTEMBER 2013 AND AND STILL NOT DELIVER TILL THE LATEST DELIVERY DATE OF 21ST APRIL 2014?????? WHY ARE THERE NO LAWS TO PROTECT US, THE CONSUMER FROM THESE AWFUL PEOPLE AND AWFUL PAID-FOR MOUTH PIECES IE. PR WOMEN LIKE THE ONE EMPLOYED BY INFURN TO FOB CUSTOMERS OFF??? If there is a government agency or watchdog reading this please can you advise how we can stop companies like this operating????