Sent you a email now Jamie Rob

Ok have rang her to let her know soon as she gets back to me I will forward details onto you. Many thanks rob

Ok thank you will send you a email as she has no Internet access at the min. Is it just policy number an name ect you need? Rob

Hi thank you for replying but do you have a direct contact number as she needs this sorting ASAP really as I have let her use my car for now but this means I am having to get a bus to work Rob

It is getting on top of her now that her pride and joy of a car is now worthless not that she has enough to worry about being a single parent looking after 3 young children that need running to school and back every day that is well beyond walking distance

My ex partner had an accident in her car last week it was her own fault an accepted that straight away, she rang hastings to report and a body shop drove the damaged car to there shop an left her a 2 door ford ka bear in mind she has 3 young children to take everywhere, no contact from hastings unless u bug them at least twice a day for info on the case. When I got through to someone in the end after a long wait they said if the car is a total loss it will be recovered straight to a salvage yard, I asked what about her stuff and just got a wishy washy answer that they should let her know before taking it. After reading some of the story's on here soon as they said it was a loss I got it recovered home for her. Now the garage quoted a big bill what I think is daft personally so I said buy the car back and with the money I will repair it for her. Hastings then said they don't do it an said it's never heard of it before? She is waiting for what I am guessing is going to be daft offer for the car that she is still paying a loan off for to buy it in the first place. The car has had a large amount of money spent on it in the last year to get it looking perfect paint ect and I have carried out extensive amount of work so that its safe an reliable for her to carry my children round in. She is now left with a car she can't drive and because they says she has not got substitute car cover even though it's says it on the paper work she has no courtesy car. I personally think hastings are trying to pull a quick one and make some extra money by selling her car on to the salvage company. She has been with them now for 2 years but can guarantee she won't be renewing with them and I personally will NOT be recommending them to anyone from now on.