Infurn are a [problem] from start to finish. They take your money and refuse to cancel an order or refund. The only way I could get my money refunded what to turn up at their London office, 20-24 broadwick street, london. Whilst I was there another unhappy customer arrived, they have scammed many people. Go there and demand a refund, do not leave until you get one. This is a direct number for the UK Infurn office I obtained while at their london office: 02071832691 To the original poster would you please add this number in BOLD to your 1st post so others looking for info on Infurn will see it easily? Hope that helps you get your money back!!