In ref to the above issues everyone is having with parcel2go I have had the same problems! If you are reading this thinking of using Parcel2go DONT they are one of the worst companies to deal with. they have lost my package with no explanation to what happened!. YOU can never talk to a person on the phone AS they HIDE behind live chat. The first package I sent through them got lost I spoke to them multiple times through live chat and was told they had logged a package trace through UPS I called UPS and they had no contact with Parcel2go I was told by Parcel2go to keep waiting everyday for another 24hrs they will not provide me with a shipping refund either until the package is located!! if you locate the package give it back to me and we wouldn't need to be having this conversation. the fact now looking back they don't have any contact numbers is a give away. Honestly with all the bad experiences people are having with parcel2go I would think twice before using them! as for the person above me that posted the bullet points about how good they are I wouldn't be surprised if that's a parcel2go employee trying to undo the bad press they are getting! Also as for the 01204387098 number it just rings they never answer or have voicemail on the line either WHAT A RIP OFF COMPANY !!! customer service is what makes a company they wont last too much longer!