No, their report was completed when they started the repairs. I wasn't present and have never been asked to sign or inspect it. Probably foolish on my part not doing my own however you don't expect these kind of things. Basicly do know my self I'm up a creek and all that, however isn't going to stop me atleast trying toget it rectified.

Hi, recently my 2012 Fiat Punto developed a gearbox fault which was taken in under warranty to be fixed, after a load of getting messed about (No courtesy car, correct part ordered but turned up as the wrong part in the package apparently and taking nearly a week to fix when i was told id have it the next day) upon collecting the car, theres a scratch on the bonnet that was not there when it was dropped off. They provided the job card with a report that indicated that there was a scratch when they went to start the work, however, as I do like to polish and wax it at least once a month I know for a fact that it was not there. After speaking to the "service manager" and basically being given 2 fingers up I'm looking to find out where I stand. Ive got contact details for AC and Fiat although these are only CS which I intend to follow up tomorrow. Any advice would be much appreciated. Thanks.