The letter is at my mums so I can't list on details on that yet. But for the one I got with the doctors notice, I got sent the cancellation form as well as the doctors thing so they were sent in the post together, so I didn't get a copy of either. The last DD was September :/

Hi, I'm looking for some advice as Harlands seem to be saying I'm wrong at every point. When signing up for the gym I went into the store and asked: Can I leave the contract as I will be moving to uni late into it? Was told yes. Will there be any charges for leaving? No. Is there a way you can list these questions down on my profile so I have record of asking them? "Sure I'll do that now." So when I came to cancel as I had a chest operation in July, I was told I had to have a doctors form and send them £25 in cash/cheque, which I sent. And when I rang up today because they're to charge me £40 (my mum got a letter from them recently as I cancelled the DD months after sending the letter because I was thinking why am I still being charged membership fees?), they claimed to not have received such letter. I then told them that when I joined I was told there would be no fee and basically got told well there is and you have to pay it, so then I told them about what I was told at the gym (otherwise I wouldn't have actually signed up at all) and they then told me that I was lying as I applied from home - even though I did everything in the actual gym. What should I do? :/ Sorry if I haven't explained everything properly as I'm still fuming at them, feel free to ask me any questions. Tom