Under European law they must refund your money within 30 days. Likewise, unless the retailer explicitly states that delivery will take more than 30 days, the buyer may cancel the order if the goods are not received within 30 days (and within 30 days after that, the buyer must have received the refund). Note that in some countries, protection is even better: for example in Denmark, the online retailer may not charge your credit card until they physically send the goods.

I can only agree with the people saying to steer clear of Total Wargamer. I ordered some Warhammer 40k stuff 2½ months ago, and it still hasn't arrived. Of course, my credit card was charged immediately I made the order - and obviously this shop doesn't even have the stuff they're selling, and has no idea when they can supply it. I don't know what the definition of "fraud" is in the UK, but are you really allowed to take money for stuff you don't have to sell? The shop has never kept me up to date with the order status by the way - only as a response to my queries. Customer service is also something they don't have in stock.