Hi Guys here is an updsate for you, I have had a massive run in with collectoca, I have found a whistle blowing email addy for Serco that owns collectica to which I have sent an e-mail with a letter attached that i sent to collectica, to wich collecticas reply was... "i dont really care you owed US money" hmm no i owed teh courts money u was just the heavys here is the letter that I sent to Serco.. . have fun reading, this is a genuine letter which is how Collecta made me feel.... Dear Sirs, Your ref: ######## first of, i know i won’t receive a response to this as I never do unless it’s a door step warrant.. I have just finished paying your firm a fine of £336 plus countless debit card charges for making weekly payments! and I would like to say I have never in my life dealt with a company full of bully's, since paying this fine on a weekly basis since Feb 2013 I have had to live in poverty, faced starvation due to trying to meet your demands (do you have any idea what starvation is like?) I have suffered depression due to your staff and even self harmed and contemplated SUICIDE yes that's right SUICIDE due to the treatment of your so called highly trained collections staff (highly trained in bullying people) I have never in my life felt so low, so degraded and scared every day that someone will attend my property and take what little I have in this life. I have had staff laugh at me, block my every request to speak to a manager to get assistance in helping me pay this, I have had to struggle and fight just to get a payment plan because I have a low income and other bills and debts to pay but I have been scared and bullied into paying more then i can afford which meant for 8 months i lived life in poverty having to beg for money off my family just to be able to eat (do any of you know what that is like? How degrading that is?) Even on a payment plan i was receiving distress warrants and when i called in total distress and despair I was told that i wasn’t on a payment plan and i had defaulted and to expect a door step visit from your bailiffs to seize goods! And then have the call terminated. Do you have any idea what that fear causes to people?? If you could just stop for a moment and think what that could actually do to someone!! Well you did it to me I self harmed I considered taking my own life because of your staff, I hope your happy and satisfied knowing that every time i look at myself i see scars, knowing that every summer i can’t wear a t-shirt because of the scars that every time i meet someone i have to explain why I cannot get undressed or take a top off in bed... Yes i got angry with your staff yes I shouted and screamed only jsut to try and be heard and because i was so frightened of your company and your staff, even to this day It hurts me and upsets me to know that what you did to me YOUR company are doing to others on a daily basis...... This is a Quote from your website "Talk to us in confidence. Collectica’s staff provide a professional and understanding service that will enable the debtor to service the debt whilst taking full consideration of their financial circumstances and current situation. We deal with every case in the strictest confidence and actively encourage debtors to discuss their case with us to find a mutually acceptable arrangement." I wish this was the case with your company.. I have had so many issues I have repeatedly asked for letters confirming my payment plan (never arrived just warrants even thou I was maintaining payments whilst on a plan) never allowed to speak to a manager.. oh and still not revived a letter confirming that my balance is paid and cleared which I would like.. I will not allow your company to destroy someone's life, marriage, mental state or even push someone to take their life! I am more than happy to take pictures of the scars that I have on my arms and send them to you as a result of dealing with your collectors on the phone, and I am also more than happy to send a copy of this to the courts service and also CIVEA whom you are regulated by, I would like someone to contact me within 24 hours so that's by 8 am on Friday 22nd August 2013 before I take this matter further, and trust me I will make every authority that you deal with clear how you treat people and how you BULLY, SCARE and force people to poverty... I look forward to hearing from you. Kind regards

Dear Leann I had a 336 tram fine... i have since paid this but i am bringing them down I have just sent this letter!! Dear Sirs, first of, i know i wont receive a response to this as I never do unless its a door step warrant.. I have just finished paying your firm a fine of £336 plus countless debit card charges for making weekly payments! and I would like to say I have never in my life dealt with a company full of bully's, since paying this fine on a weekly basis since Feb 2013 I have had to live in poverty, faced starvation due to trying to meet your demands (do you have any idea what starvation is like) I have suffered depression due to your staff and even self harmed and contemplated SUICIDE yes that's right SUICIDE due to the treatment of your so called highly trained collections staff (highly trained in bullying people). This is a Quote from your website "Talk to us in confidence. Collectica’s staff provide a professional and understanding service that will enable the debtor to service the debt whilst taking full consideration of their financial circumstances and current situation. We deal with every case in the strictest confidence and actively encourage debtors to discuss their case with us to find a mutually acceptable arrangement." I wish this was the case with your company.. I have had so many issues I have repeatedly asked for letters confirming my payment plan (never arrived just warrants even thou I was maintaining payments whilst on a plan) never allowed to speak to a manager.. oh and still not revived a letter confirming that my balance is paid and cleared which I would like.. I will not allow your company to destroy someone's life, marriage, mental state or even push someone to take their life! I am more then happy to take pictures of the scars that I have on my arms and send them to you as a result of dealing with your collectors on the phone, and I am also more then happy to send a copy of this to the courts service and also CIVEA whom you are regulated by, I would like someone to contact me within 24 hours so that's by 8 am on Friday 22nd August 2013 before I take this matter further, and trust me I will make every authority that you deal with clear how you treat people and how you BULLY, SCARE and force people to poverty... I look forward to hearing from you. Kind regards jayjay Dont worry Leann their bully boy days will be short lived.... xx