Thanks guys, you have put my mind at ease:-D

My Ingeus advisor has been sending my CV out willy nilly, I don't mind but she frequently doesn't tell me and I got a call from an employer recently and I didn't know anything about the job I had apparently applied for, to add insult to injury she also phoned a couple of people and pretended to be me, one of which I called myself after her and it led to a very confusing phone call. Needless to say I didn't get either job.

Hi I'm new to the site, so saying hi> I need some advice on Sanctions to my JSA, I'm a single parent of a 13 yr old and missed an appointment at Ingeus due to my kid being off sick, I had no phone credit and couldn't call my advisor but he was back at School the next day and I presented myself at Ingeus at 9am that morning to explain what had happened. I now receive a letter telling me my benefit may be sanctioned unless I have a good excuse for not attending my appointment and I'm pretty sure they won't accept my reason. Does this mean I'm going to lose my housing benefit and CTB too? I'm also really worried as I won't be able to send my kid to school either as I don't get help with his travel expenses as we were forced to move to an area out with his school catchment area last year. Any advice or information would be appreciated right now. Thanks