Hi can someone help Back in 2006 i started an agreement on car finance with Welcome finance, the account was paid for about 18 months and then i came in too some financial difficulty and missed a payment, at this point i asked the representative in the office too look at reducing my payments too help, the guy i spoke to rang me back a couple hours later and advised yes i have done this would just extend it over a couple more years and to go to the office to sign the document to allow him to do this. Upon getting top the office i was given a document and just advised to sign here to reduce payments and this happened as he said. I later found out the guy had actually cancelled my original agreement without telling me and started a whole new one over 10 years to pay the original one off, i found this out after 18 months of paying this. After this i then agreed with them to return the car to get rid of the large monthly payments. After returning the car they sent me a letter with the outstanding balance. The original agreement was £5000 for the car i purchased which was a for focus, the account was paid except for 3 payments for 3 years and even after returning the car the company say i still owe them £5600 obviously this will be done to the guy never advising me of the new agreement and it been for a larger amount over a longer period. My question is where i stand with this as they guy never advised me he was creating a new agreement or anything? Is there anything i can do and f so how do i go about this as the default that they are posting to my credit file down to this is seriously hindering me obviously with gaining any other finance. My belief is i was mislead when taking the reduced payment by never been advised of the new agreement been taken out. Thanks in advance and hope someone can hep with this

Hi can someone help Back in 2006 i started an agreement on car finance with Welcome finance, the account was paid for about 18 months and then i came in too some financial difficulty and missed a payment, at this point i asked the representative in the office too look at reducing my payments too help, the guy i spoke to rang me back a couple hours later and advised yes i have done this would just extend it over a couple more years and to go to the office to sign the document to allow him to do this. Upon getting top the office i was given a document and just advised to sign here to reduce payments and this happened as he said. I later found out the guy had actually cancelled my original agreement without telling me and started a whole new one over 10 years to pay the original one off, i found this out after 18 months of paying this. After this i then agreed with them to return the car to get rid of the large monthly payments. After returning the car they sent me a letter with the outstanding balance. The original agreement was £5000 for the car i purchased which was a for focus, the account was paid except for 3 payments for 3 years and even after returning the car the company say i still owe them £5600 obviously this will be done to the guy never advising me of the new agreement and it been for a larger amount over a longer period. My question is where i stand with this as they guy never advised me he was creating a new agreement or anything? Is there anything i can do and f so how do i go about this as the default that they are posting to my credit file down to this is seriously hindering me obviously with gaining any other finance. My belief is i was mislead when taking the reduced payment by never been advised of the new agreement been taken out. Thanks in advance and hope someone can hep with this