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JeremyHarris

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Everything posted by JeremyHarris

  1. I have called ebay customer services many times, sent messages via ebay, contacted live help many times & also written to VERO. All I wanted from them is info as to why my listings were removed & my account restricted. They keep on replying via scripted messages that they have received a takedown notice & legally have to act upon that. I asked them for a copy of the take-down notice & they shut me down stating for data protection they cannot provide me with these details even though this concerns me. Its like talking to a brick wall talking to ebay customer services. No help at all. Yet they keep on sticking to the story of receiving a take-down notice. First time they said it was Apple inc & I contacted Apple. For some luck they replied as they dont communicate with small sellers like me. On the reply it stated that it was not Apple inc who sent the takedown notice. I forwarded this message to VERO & ebay & they still say that they cannot act on my e-mail. They want Apple to contact ebay directly & say that they did not send the notice & to remove my selling restriction. I contact Apple & they say that they cannot send a notice for something that they did not instigate in the first place. I am stuck in the middle without any income due to no fault of mine.
  2. Hello there. Is there update on the court case? I have been in customer service all my life & I am only 40. I took an early release package from the civil service & put all my money on ebay. Many say not to put all your eggs in one basket. But I did. I wanted to be different & provide an excellent service. Getting 100% 700+ positive feedback on one account & 100% 5800 positive feedback on the other is no easy task.Some large power seller has been trying to shut me down for the past 3 months & I was selling 100 items a day. They falsely complained about intellectual property rights from Apple & removed many of my listings. I contacted Apple & they confirmed that they have no issue with my products. However ebay brought my policy compliance to low & restricted my selling for 1 week. I stopped selling these items for phones & continued with my other unbranded items. Then, last week 3 of my listings were removed & I have been restricted from listing new items for a whole month. My policy compliance is now very low & I am in the verge of being shut down by ebay. I contacted them & they do not let me know the reason why my items were removed. It was a LED side light car bulb & a high power laser pointer which were all unbranded. I am totally messed up & have no proper direction at the moment due all this. Sorry for such a long message. Just crying out loud. Best regards Jeremy
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