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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times.

georgia099

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Everything posted by georgia099

  1. georgia099
    Hi there Can anybody advise? My daughter bought a whirlpool bath which she had upgraded to a higher spec and 22 jets. She paid in full and was advised no return as was bespoke order.. Fair enough. when her bath was delivered 2 weeks after the rest of the bathroom items which were fine, it was completely the wrong bath as the retailer had mixed the orders up and her bath had gone to someone else. They tracked it down in the process of it being installed in the other customers house and sent her a photo of it saying they were in the process of uninstalling it and would deliver as soon as they could!! She then told them not to bother as she didn't want it if it had been in someone else's house. They then said ok we've reordered it, which she didn't believe for a minute as the bath cost £1500, and she told them to forget it as she didn't trust that the replacement would be a brand new one. Plus the bath in the pic only had 18 jets when she ordered 22 so she tried to reject under not as described. They said that she couldn't have 22 jets due to the upgraded pump system as it wouldn't work properly and tried to insist that they had explained that to her in the showroom. Which is untrue and she has paperwork stating 22 jets. What are her rights as they are saying no refund as made to customer specification??
  2. georgia099
    I had 20 loans with Wonga from April 2011-April2013. I emailed them stating why I thought they were unaffordable not really expecting a favourable response but have just received an offer of £2,300!! They have upheld my complaint on 7 of the 20 loans, I think if I went to the FOS I would probably get more but to be honest I'm more than happy with their offer. Took 16 weeks definitely worth the wait for me. Good luck to anybody awaiting their outcome!!
  3. georgia099
    Hi Case is now settled and I am very happy with the outcome. Thank you all for your help and advice.. It's been much appreciated.
  4. georgia099
    Hi Steampowered.. The union have already refused it on my instruction. Exchange of witness statements on Friday. Might make a difference then to what they are prepared to offer.
  5. georgia099
    Hmm.. Good idea steampowered.. I think I will wait and see if they make another offer and then counter from there.. Thank you
  6. georgia099
    Thank you all for your advice. The case is already listed for hearing at the tribunal for a months time. I have support from my Union but this is the second offer they have made to me. The union also think I have a very solid case but they are asking me what is the minimum I would accept to settle but I really don't know what a fair amount would be. I have no worries about attending the tribunal at all and I am prepared for that eventuality .., in fact I am debating with myself whether to withdraw from these negotiations completely and just wait for judgement day ...
  7. georgia099
    I found a job within 5 weeks.. Despite them them telling a colleague that they would make sure I never worked again because they'd put my name on an "employers blacklist"!!! I work 12 hours a week less now.. so that's the bulk of the claim. They didn't follow any procedure whatsoever.. I wrote 2 letters of appeal even though they didn't give me any avenue to appeal. One for the written warning and one for the dismissal. They didn't reply to either of them.
  8. georgia099
    Yes.. Was employed for 2 and half years by previous owner.Obviously TUPE ensures continuity of service.
  9. georgia099
    Yes.. Unfair and wrongful dismissal and notice pay .. Was paid wages owed but that was all. I did find find another job but less pay so Union have claimed for future losses as well. Comes to about 5k.
  10. georgia099
    Basically I was given a written warning after the store was taken over after I submitted a grievance. It was for something I didn't do which I could easily have proved if the owner had bothered to ask me about it or indeed given me an opportunity to refute it.They also included with it a 0 hour contract when I was working 37 hours a week. I refused to sign it and then 2 days later they put a letter through my door saying I was dismissed for gross misconduct for being rude to the owner.. I.e refusing to sign the contract. No investigation.. No grievance hearing.. No avenue of appeal given.
  11. georgia099
    A little update... Been made an offer today which is a fifth of the value of my claim. I've obviously refused this but unsure what a reasonable offer would actually be. The union have said my case is rock solid and I am more than prepared for the tribunal and that doesn't bother me one bit. Obviously if I can secure an offer that's not too far away I would consider it.. But not too sure what would constitute a fair offer??
  12. georgia099
    Hi.. Just a little update.. Shop sale not an issue at all.. I've received the ET3.. The union legal dept been having a giggle with it apparently.. I was allegedly given a verbal warning a few weeks before I was dismissed.. Absolutely untrue and I believe even verbal warnings should be in writing so shall be asking for this to be disclosed for the tribunal. Also that they didn't bother with the disciplinary procedure, appeals etc because I would still have been dismissed.. ??
  13. georgia099
    Hi.. Heard from union today we've got a tribunal date in July but as yet there is no response from employer so will ask them about the default judgement when I next speak to them. There is a schedule of loss prepared but I don't think it's been submitted yet. The union rep doesn't think it will proceed to tribunal though.. She thinks they will offer to settle before then but will have to wait and see.
  14. georgia099
    Yes he is a sole trader.. Ive already received an offer through the early conciliation process which I refused on advice from the union..I was just worried that this recent discovery about the sale of the shop might have been an issue but hopefully it won't affect anything although we've yet to receive the ET3 .. What would happen if he doesn't file a response??
  15. georgia099
    It's the new employer that's named on the ET1 and it is an individual that's named.. The business has moved to a different company.. It's a franchise of a well known convenience store.
  16. georgia099
    Thanks for that Ericsbrother.. So does that mean it shouldn't have any bearing on my case?? I submitted the ET1 on 14 March so I am expecting their response anytime soon so hopefully won't be an issue then
  17. georgia099
    Other than that my case is rock solid according to the union.. But it is a very strange set of circumstances unfortunately and I've only just learned of this issue with the sale.. I know employment law is very complicated and maybe it could be ruled that if they don't actually own the business fully that they may not be held responsible .. I really don't know what to think.
  18. georgia099
    This is what concerns me.. It definitely hasn't completed although the new owners paid the old owner for the actual shop they stopped the cheque for the stock as they suddenly decided they didn't agree with the SAV cost.. So the money they paid for the shop itself is still sat with the solicitor and the old owner is yet to receive a penny.
  19. georgia099
    Yes I've got that and submitted the full ET1.. The case is being dealt with by the union but I'm worried it might be a issue that the sale hasnt properly completed..
  20. georgia099
    Can anyone advise? I have submitted an ET1 claim for unfair dismissal after being dismissed by new employers for gross misconduct by the new employers after the store where I worked was sold. It was taken over in Nov 2015 but now it appears the sale has not completed due to the new employers disputing the stock price.. What will this mean to me with regards to my claim??
  21. georgia099
    Hi can anybody advise?? My daughter was a guarantor for her sister who had to leave the property 6 weeks before the tenancy expired due to damp and mould which hospitalized her 6 month baby . Environmental health were involved and gave named landlord 21 day to remedy the problem to which their answer was to offer the loan of a dehumidifier. long story since then top and bottom the owner of the houses partner has issued ccj in his name despite not being the named landlord or the owner as the house is mortgaged in only her name. in effect we don't even know who this person named as creditor even is?? We are presuming it is landlords partner. an he legally make this claim even though he doesn't own the property or named on tenancy as landlord?? We have checked on land registry and he definitely does not have any legal interest in the property.
  22. georgia099
    Will get my brother to do it in morning thank you x
  23. georgia099
    Britannia have sent a load of bumpf with their letter but they say Britannic advised us so it's their problem. I'm saying I don't have any paper work relating to Britannic ?? But my argument is that we were sold a policy that wasn't required by law, however will quote you a paragraph from a copy of the mortgage advance that Britannia sent us; Buildings and contents insurance will be arranged under the multiguard scheme of the society and additionally Payment Plus insurance must be taken out. Should either policy be allowed to lapse before the first anniversary of completion of the advance the society reserves the right to withdraw all discounts and revert during the first 12 month period the rate of interest to the society's standard variable base rate. So I presume this is the deal they were on about. Does this help?? Sorry for being a bit thick but heads a bit mashed with it all x
  24. georgia099
    So who is at fault?? Britannic for arranging the mortgage and ppi or Britannia for selling compulsory products?? I need to know what to do now x
  25. georgia099
    Lol didn't mean I iTunes meant to say they can't insist it must be theirs.

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