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djm1959

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  1. The rest of it is bodycleanseplus.com I don't think you are allowed to enter numbers, emails our addresses on here. Hope you get some kind of reply good luck
  2. I just used the support@ email address, whether our not they replied was another thing tho :-[ I would say to any one dealing with thus outfit should go to their bank our contract credit card companies. They are being bombarded with complaints so they should help out
  3. My bank told me that as I had used the word CANCEL in my very first e mail to them and it was within the specified 14 days from purchase, they would refund my money. They also have a watch on my account just to check that no more money is taken. Just go to your bank, explain what's happened to make them aware. Print out your e mails and take them with you. Changing banks is a pain....don't let these idiots dictate where you bank. Good luck
  4. I'm STILL getting emails from these idiots...just had one from another company called..... Raspberry Ketone.....all looks and sounds very similar. Wouldn't trust them :/#
  5. Glad people are getting their money back I have heard nothing more from them Unless you count the 5 emails I have received from Ketone Premium aka Bodycleanse Plus aka Slimtone (all one and the same outfit!!!) That is after unsubscribing and ticking the box to say NO MORE EMAILS TO BE SENT Will I ever be rid of them
  6. Dear XXXX, I thank you for your message. However, we do not have any records of any emails outside of the one sent on the 03/01/2013. If you could please provide us with the ticket number associated with those emails we will gladly look into the situation further. Please note that a ticket number is assigned and provided to ever email that is sent to us. For example the ticket number associated with this chain of emails is FXA-[Number Removed by Admin] Many thanks, Slim Tone Plus Customer Service Team Ticket Details --------------------------------- Ticket ID: FXA-FXA-[Number Removed by Admin] Department: BodyCleanse UK Type: Issue Status: Closed Priority: Critical This was my one and only response from the morons after I'd sent many emails ending with the one below on 9th Jan. The ticket number they've used is the same one that I have been including on each message sent so not quite sure WHAT ARE THEY TALKING ABOUT??? Should I answer it........nah!!!! Will keep you posted. Good luck any one trying to get refunds and to anyone thinking of subscribing to this bunch of C.....P PLEASE DONT!!!! This is just to inform you that I have now contacted the Police, my bank and also watchdog bbc programme regarding your terrible comany ethos, and have given them all copies of these emails. All of these authorities are aware of your company as many other victims have told of their experiences which appear to be identical versions to mine....strange that eh.
  7. Ooh yes I have just realised that they use a number of different guises to get victims to send for thus rubbish...so beware!
  8. :lol: I wnt to my bank (Nat West) yesterday to tell them about this company and they were extremely helpful. I told them I still had copies of all emails including the first one that I sent them to ask for a ruturns number. As I had used the crucial word CANCEL, it was sent before the money was taken from my account and within the specified 14 days, they could credit me for the full £112.50, and they will keep watch on my account just in case they decide to try their luck and take any more money. I was told that they have 30-40 calls daily regarding 'slim tone plus' (thats just my bank!) so hopefully it will get sorted before too many more people fall victim to their unscrupulous trading. I will keep my eye on Watch Dog who will hopefully also pick up on it and widen awareness so that this [problem] can be STOPPED!!!!!
  9. I am too a victim of these low lifes. I sent an email within the 14 days specified to ask for areturns number but had no response, so next day I emailed again to ask if they had received the previous one and to complain that £112.20 had been taken from my bank! Again .... nothing After a third email they actually confirmed receipt of it and next day I had 2 replies 1. To say that my account had now been cancelled (do I believe them???) 2. To say that as it was now after the 14 day period and they hadnt heard from me????!!! They had assumed that I must be happy with the product so had taken the payment. GRRRRRRRR Now after several emails having been ignored I am very annoyed to say the least. I will go to my bank today and see what they can suggest. JUST DONT GO THERE.....ITS RUBBISH ANYWAY:evil::evil:
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