Jasmineboomtastic
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Yes my start date is correct, I took a meter read about a month ago and again tried to add this online but it didn't go through, I just assumed the website had crashed, but now I realise that it was obviously due to the meter reads being inconsistent. I do have the meter read from the day we moved in. If the account needs to be re-billed, will I just be responsible for the electricity (with my meter read when I moved in) for the dates I have lived there for?
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Hi All, I moved into a flat at the beginning of the year, I called up and registered with Eon and gave them a meter read which is what they needed from me to sign up with them. I am now moving out in the next few weeks so decided to take a meter reading. I tried to put it in on my online account but it wouldn't accept the read saying it's inconsistent with the previous reading. Upon looking into my account I can see they have just been providing me bills from estimates, they never in fact applied my first meter reading when I moved in to our account. So, no my issue is that the actual meter reading is around 5000kwh higher than the last estimated meter read they billed me for in October. Clearly we haven't used this much, and looking through the bills they have sent they are all estimated from a point last year where the meter was read. This would therefore mean that the owed elec would fall to either the landlord or previous tenant, but how do I go about this? I obviously need to give them a final meter read, but it's going to land me with a massive bill, which wasn't my fault. They never applied my meter read in the beginning, I have it written down what it was when we moved in, but I don't want this to wind up being a 3rd party dispute. Any one been in this situation or can help? Thanks
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