Thank you. I think you are right. I will continue to complain to the council!

Thank you for your advice. Much appreciated!

I did take photos after the flooding, both inside the house and out. We are still living in the property so I wanted to clean up as quickly as possible. I wasn't sure how quickly the insurance company were going to respond, so I took photos of everything before I started to clean! (The insurance company have been great and sent a loss adjustor and contractor the following day.)

Our road was recently adopted, but as part of the adoption process the council insisted on the dropped kerb next to our drive being replaced. There used to be a 40mm lip on the kerb, but the council wanted a kerb that is flush with the level of the road. The problem with the new dropped kerb is that the camber of the road means that water is now directed down our drive and into the garage rather than to the drain in the road further along. The garage flooded earlier in the year, so I phoned the council and asked them to raise the kerb to prevent this from happening again. I first phoned in July and was told that someone would inspect the kerb and get in touch. I phoned the council every month and was assured that someone would get back in touch, but no one ever did. Last week after particularly heavy rainfall, the garage flooded again, but it also came through the connecting door into the house. There has been substantial damage to the ground floor of the house. Neither the house or garage had ever flooded prior to the raising of the kerb. My husband wrote to the CEO of the council explaining the situation. She replied telling us that the kerb had been inspected in September but was not considered a high priority and with the current economic climate they didn't have the money to do it. Can we claim any compensation from the council?