pearsn01
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Lending Stream Complaints
pearsn01 replied to pearsn01's topic in PayDay loans and Short Term loans - General
Thanks for the reply. I don't know if they have been checking this thread but after 9 weeks Lending Stream have been in contact and we are now in talks about compensation, so hopefully it won't need to go any further.- 3 replies
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I'm new to this so please bear with me! I took out a PDL with LS in April 2011 which was repaid within 14 days giving my notice to withdraw. I have recently found out that since then LS has updated the CRA's with late payment markers for approx £350 interest which was never due. I have sent 2 recorded delivery letters and countless emails to LS to dispute the info, they have failed to reply to any. I since contacted the CRA's who eventually confirmed that LS had agreed to amend my record. I have requested compensation from LS for the incorrect data entered as per their T&C's and those of their trade association to which they stated that 'it was unreasonable to request compensation as they have outlayed money to remove the information from my credit record'. I have also complained to the BCCA but they have also failed to respond. I am willing to take the matter futher but unsure which organisation... OFT, FOS, FSA, ICO? I know this matter might sound petty but this company should not be allowed to get away with treating consumers in this way, especially when they have breached their own T&C's.
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