Hello hoping someone could give me some advice, I stupidly took out a loan with CFO a few months ago but I lost my job so was unable to repay it, I contacted CFO numerous times on the phone to set up a payment plan but was always refused and was told I need to make payment in full to prevent legal action. Last month CFO offered me there resolve product to wipe off the current interest I have on my account and I thought this would be great that way I can avoid over £100 in charges, but the problem is when I applied there stupid staff put my account number in wrong so my resolve loan amount was sent elsewhere, after waiting 10 working days (ringing them everyday but no-one seemed to no where the money had gone) they finally received the funds back. I was then told I would need to re-apply for the resolve product so I could have the interest removed from my account, I re-applied and now CFO are stating I no longer meet there lending criteria!!! And I'm liable to pay all outstanding charges on my account by my payment date of 31/5/13 I have wrote a email of complaint to them but doubt if that's going to get me far, is there anything I can do about the interest I was told I can have taken off ?

Hi I'm new here so I'm just gonna start from the beginning, I took out a payday loan at the end of march, from the money shop for £100, problem is I got made redundant from work in the middle of april. The loan due date was friday 27th april,only 2days ago! They have since rang my mobile 9times today(bearing in mind its a sunday, are they allowed 2 call on sundays and if so are they allowed 2 call this many times?) and 5times yesterday, but not only that, there calling my house phone numerous times aswell, I also gave them my work number so I presume there proberly calling that even though I no longer work there! My main question is how do I deal with this situation??? Really wasn't expecting to be unemployed:( I have absolutely no money coming in at the moment to even offer them a payment plan, I'm relying on family just to support me till I find work again. Any help would be great!!