You should not have to upgrade early or anything similar. I would write them a letter, sales of goods act. There is some templates on this forum somewhere to send, you have the full right to a working mobile phone. Liability under s.14 is strict and not dependant of proof of fault on the part of the seller. The relevant parts of s.14 are as follows: (2) Where the seller sells goods in the course of a business, there is an implied term that the goods supplied under the contract are of satisfactory quality. (2A) For the purposes of this Act, goods are of satisfactory quality if they meet the standard that a reasonable person would regard as satisfactory, taking account of any description of the goods, the price (if relevant) and all the other relevant circumstances. (2B) For the purposes of this Act, the quality of goods includes their state and condition and the following (among others) are in appropriate cases aspects of the quality of goods— (a) fitness for all the purposes for which goods of the kind in question are commonly supplied, (b) appearance and finish, © freedom from minor defects, (d) safety, and (e) durability. Applying this section a judge would thus consider whether a reasonable person would regard the goods as of satisfactory quality looking at the stated aspects in addition to all other relevant circumstances. Looking at fitness for purpose, the judge, will consider whether the goods are fit for the purpose the goods are commonly supplied so for example if you purchase a hairdryer and use it to dry your clothes, the judge is unlikely to conclude there has been a breach as the goods were not used for their common purpose. Conversely if you purchase a pair of shoes which fall apart after a few days wear, the seller cannot simply state they were fashion shoes and not intended for wearing full time. In addition to the statutory guidance a court applies the acceptability and usability tests to help determine if the goods in question are of satisfactory quality.

I just purchased a new mobile phone because my old HTC battery was disgusting and barely lasted 6 hours. I went into Phones4U and they told me that the battery in the new phone would last a lot longer and I would notice a noticeable difference. The new phone is the exact same as the HTC I had with the battery life and is running low quickly. I am not sure what to do about this as Phones4U stated yesterday they do not have a returns policy on mobile handsets. I believe I could peruse this under the Sales of Goods act 1979: Not fit for purpose? Any help or advice would be appreciated. Thanks

Having a poor credit I decided I would like to try and build up my credit rating. I have a mobile phone contract, insurance which comes out monthly, a few direct debits and other insurances policies. I have also just taken out a bicycle on 0% finance which was over £500. Does this mean my credit rating is improving or has improved? A few months ago I looked on credit expert and my credit score was around 440 which was very poor it said. I applied for a Capital One Classic credit card and Aqua to try and help build my credit but I was declined. A few months later the other day I applied again and have been accepted and Capital One has given me a credit limit of £500. I do not plan on getting anything with interest on credit cards I will be buying shopping which I usually buy on debit card but with credit card then paying off the credit card in full before statement date. Is this a good thing to do? Does this mean my poor credit file is starting to "get back on track"?

I thought the above too also, but not all stores price match. Fortunately I shop around before I commit to a purchase as well as checking reviews on products.

I would like to know for example, Argos is selling a DVR box at £249.99 and Comet at £199.99. If I had not shopped around and brought the Argos one could I have taken it back to Argos to either get a refund or the money difference?. Is there a legal obligation to do that?

It would have caused inconvenience to have gone to the bank every month to put the money into my account. My friend would have paid monthly keeping up payments on time and I also made Virgin Media aware of this before they actually did a 'credit check. What will happen now regarding S.R.J Debt ?

Orange transferred the April contract and my July contract to my friend. The July number was my full time telephone number and this is what she has. I have a itemised billing somewhere with her address on and my Orange account details with all the billing details and telephone numbers etc I had contacted. I only wanted them to transfer the April one and they then billed my friend for 2 contracts and myself for the 3. They deny all knowledge and refuse to cooperate and state they would not do such a thing.

Last year around July 2011 I took out a mobile phone contract with virgin for 2 years. I signed the contract and roughly a month later I got a new telephone and rang virgin to transfer the contract to my friend. They ran a credit check through her name and refused to as she had no credit rating so I told them I was going to cancel direct debit. I did and since then I now recently got a letter from S.R.J debt saying about proceeding to ligitiation. Please can someone help or advice. Don't seem to be having much luck with these last phone contracts!!

I took out an Orange contract in July 2009 for £ 30 a month then another in November for £40 a month. in April 2010 my friend cancelled her sim only and I took out another contract and wrote to orange with both of our signatures to transfer the new contract I took out in April to her. A month later Orange transferred my 2 contracts the one I took out in July and November to my friend without my permission. They then sent a huge itemised billing list with all the telephone numbers I rang and texted in the past 2 months which my friend should not even have. I rang orange on numerous occasions and they refused to speak to me because my contracts was in my friends name. I wrote to Orange twice no reply then I wrote a 3rd time recorded delivery which I have electronic signature proof. Still no reply. Orange then continues to bill me for 2 contracts then my friend for 3. When my friend rang up they said she had agreed to my 2 contracts being transferred when she didn't. They then transferred my contracts back to my name but still kept billing my friend for 3 and me for 2. When we tried contacting no reply no help. I then rang a solicitor who said orange has broken data protection with the list of numbers???? Orange then sends Moorcroft debt collectors to me and I told Moorcroft the situation and they cancelled my account and refused to pursue debt from me because they understood. Orange then transfers my debt to Buchanan & clerk Everytime I ring they won't listen to me and they also after my friend for £800 and me for £800 because they don't know who to bill. They rang up to say they send people to my address??? What do I do??? Help please thanks, they have also placed a default on each account and deny all knowledge of the mess and say it has been sorted. I instantly cancelled Direct Debits with my bank with Orange and so did my friend.

As the title says and I have not told them my new address as debt was non existent. I have used the above to check my credit score and I remember that I used Equifax for a credit check with the company that sold my details to the debtor so was wondering if this is possible?

These kind of cowboys wants horse whipping to pieces with barbed wire.

Use a signature thing for £4 on the main page ....