Lefty, Thanks for the breakdown, i think i will give em a miss......

I have read this with great interest, How lucky am i that i live in a high rise flat with key pad access that they wouldnt allow me to be one of their customers.... Keep up the good work lefty and i hope that u help OP to a satisfactory conclusion....

afternoon all... I seem to be one of the lucky ones that decided to come on here and look up any problems with BH before i entered into any agreement with them.... I was looking into buying a cooker and a fridge freezer on weekly terms, was told as a new customer, that i would be able to spend upto £7.50 weekly, so picked out a fridge freezer at £2.92 p/w and a cooker at £2.75 per week.... I was told i could only have one and it would be £6.70 p/w This was for a refurbished product..... Now i am not a maths genius (altho i was at school), but to me that is a big jump from £2.75 p/w.... the payments were for 152 weeks.... so the cost should have been 152 x 2.75 = £418 (for a refurbed cooker) against 152 x 6.70 = 1018.40..... Doing this quick calculation in my head, i made my excuses and left the store.... Can i just clarify, what these other charges are... On another note.... I would like to ask a question regarding one of the older posts.... Someone had a laptop stolen and had to claim on insurance.... I am not sure if i am barking up the wrong tree here, but it has been said that you are only released from your agreement, surely if a claim is made against a stolen item, an insurance company would (like mine in the past) send you a voucher for the equivalent item minus the excess charge..... so BH would still get a replacement ITEM allowing them to allow the customer to have a new laptop and carry on paying for their agreement..... or am i simplifing things too much here...... I have never dealt with HP companies let alone BH stores, but it seems like something is seriously amiss with this company