I did mention i have not had a loan ,only did an application last summer but didnt take the loan,there is about 9 searches on my report and they are not the unrecorded type......still need help

Hi everyone, I am new to site so sorry in advance if i post or do something in wrong place ! I have many searches on my file from payday express and never has loan with them only once last summer did i check there site nad might have had search then , i tried to look at their site yest to see where it would have said do i agree to having a credit search and didnt ,then today my file shows they did credit search om me yest ! HELP??? Ihave mailed patday but no reply