Thanks dpick, will do. swanbi.

I sent triton cca and account in dispute letters with regard to mint credit card. They have not replied to either letter though continue to call me and have also sent a notification of payment review letter. Is it worth faxing the cca and aid letters to them? Thanks.

Thanks jimbo and dpick. what is bemused letter? Cheers Swanbi

I sent csl cca and account in dispute letters with regard to morgan stanley credit card.They sent the following reply " in your letter you state your account with our client is currently in dispute as they have failed to comply with your request under cca. We need to clarify the following: have you received any documentation from the client since your request was sent. have you paid the statute fee of £1. If you have received a copy of your terms a conditions this fulfills our clients obligations under cca. I can confirm that cca states that a copy contract can exclude certain features ie a signatory box". I thought csl had to provide me with documentation I asked for. Can anyone advise? Thanks.

I sent capquest cca and account in dispute letters in regard to capital one credit card.They replied we are unable to comment on the dispute you have raised as this was prior to our involvment and at the time the account was passed to us we were unaware of any existing query. Therefore we are closing the account on our system. Does this mean that the account will revert back to capital one? Thanks.

I sent wescott cca request and account in dispute letters. I received reply from arrow global saying they are assignees of the debt and acknowledge my request under cca. They say we don not accept that we are the creditor as envisaged by the above statute. they are willing to assist in obtaining info and will request this from the creditor in due course. Wescott wrote we refer to your recent letter requesting a copy of the credit agreement, it has been noted and we will be in touch in due course, we can confirm your account has been placed on hold. I am bit confused why they are both dealing with this. can somebody explain why? Thanks.

Thanks Debs, I shall request the info you suggest, Just to clarify cabot are chasing a debt from goldfish credit card which they say is owned by barclaycard and equidebt are chasing debt from santander which war originally abbey account. I need to post new thread but have forgotten how to. Can you advise. Thanks.

I sent cabot account in dispute letter, they replied with our final response to your complaint letter. This contained same old waffle, still waiting for original lender to supply info, debt still exists and keep making payments. Should I just wait for them to provide info? Thanks.

thanks for replies so far.

hi everyone, i am new to the forum and this is my first post. i have sent cca requests to my creditors and have received the following responses. 1: cabot, they do not have info on file, they have requested relevant info from original lender (goldfish credit card).they did not accept statutory fee and returned it.they anticipate they will be able to provide info within 12 days. 2: equidebt ltd, santander current bank account. they say debt on this type of bank account is not subject to the provisions of the cca 1974.they kept statutory fee. 3:capquest, capital one credit card, they returned letter and fee as their client requires any written requests are signed before they can process. they asked could i sign and return letter so they can forward request to their client. any help would be appreciated. thanks.