Attempted to check on my account balance today via telephone banking services only to discover that A & L have closed my account WITH no prior warning!!! Could this have something to do with the fact that I emailed them yesterday reminding them that the time required for provision of my statements was running out???

Please, please, please A&L hurry up with those statements!!! My 40 days are up this weekend and I am off visiting relatives for two weeks - off on Monday!! Want to get my letter requesting refund of charges in before I go and think it will take at least a couple of evenings work to complete all the data for the past 6 years!!!

CONGRATULATIONS JULIE!!!!!! Enjoy it whatever you do!!!

postcode is G one R zero A A unless of course you are using A& L Head Office address in Narsborough!

p.s. Alliance & Leicester cashed my cheque and charged me £25 to do so . Will be claiming that back too!!!

1 - send DPA letter to: Alliance & Leicester Plc Carlton Park Narsborough Leicester LE19 oAL 2 - make cheque payable to Alliance & Leicester Plc Good luck!

Confirmation parachute account now open. Rubbing hands with glee now!!! Just can't wait to get this rolling

Yes I do have a thread started (The Holte41 v A&L), but being a few steps behind you am interested to note yoru progress, timescales and responses. I just wish I had discovered this site months ago!!! (Dont we all)!!! Good luck and best wishes

Well done Julie, watching your post with interest now as 20 days have lapsed since I requested copies of last 6 years statements. Yes I know still another three frustrating weeks before I can do anything about that should they fail to arrive! However, my £10 cheque was cashed within the week, so here's hopeful they are going to be as expeditious with my statements! Looking forward to this - must be in the thousands!!! Please continue to keep us all updated! regards Holte41

Many thanks Bookworm for sorting my posting difficulties - hope you got a good nights sleep!! Just a quick update checked bank online today and my cheque to Alliance and Leicester in respect of fee for providing me with statements (as requested in DPA) has been cashed. I wonder if they will be so efficient providing the information requested? Will be interesting to see. So play the waiting game now - but I will keep you updated! Regards

My apologies - I didnt appear to be able to start a new thread. Currently banking with Alliance & Leicester.

I have read the information on your site and have sent a request (along with the £10 "fee") to the bank, requesting statements for the past 6 years. I believe that the amount of charges will run in to the thousands, (at one point last year being charged almost £400 a month, half of my monthly salary! - which only made matters worse). I have written to the bank on many ocassions expressing the unfairness of the charges - I dont need to pay £34 for them to tell me they are not paying my £16.99 direct debit due to insufficient funds - I already know it and part of the reason there are insufficient funds is due to their charges!! From time to time they have made token gesture and refunded one charge. I know I am ranting now - everyone on this site knows the situation and has suffered the same. I now have two queries: 1, Once I have received statements and identified all charges - which of these do I request refund for? Are the illegal charges only those which exceed the amount the single offence for which I am being charged? 2. Should these total more than the £5000 limit of the small claims court (or in my case Sherrif Court), could I lodge two separate claims? Thank you for such an informative site and good luck to everyone attempting to retrieve charges from their respective banks. We all know these excessive charges suck!! Regards