I don't know I'm afraid, I'd need to find E.On's T&C's

I will do my best to dispel the confusion I was 3 months into a 12 month contract at my old address, when I was forced to move I called E.On's moving team and asked them to transfer my account to the new address At no point was I informed that my old tariff would be closed When my first bill arrived I realised I was on the standard tariff I called to ask what had happened, and I was told I cannot be put on my old tariff As a last resort, I switched to their cheapest tariff, which was still more expensive than the one I was on when I moved The point here is. E.On, while perfectly capable of transferring my tariff has refused to do so. Had I wanted to leave the contract early I would have been penalised, but it's alright for E.On to terminate it early, and get away with it because the size of the outstanding balance means I cannot move?

I didn't organise one, because their Moving Home department never said I wasn't going to carry my old one to the new address. However I disagree with you. By the end of the year I will actually be £243 out of pocket in comparison to the contract I would have been on, had I not moved home.

Around the £40 mark, but that's not what I'm aiming for, it's the yearly extrapolation I'm going to challenge them with. Negotiate a contract, how?

Extrapolated for a year It went on right up until I received my first bill (online). After that, I immediately switched to their cheapest tariff. The reason I wasn't able to move away from E.On is because of an outstanding balance. At this point I'm going to be taking them to court over the _projected_ loses I expect to incur over the year.

Ombudsman has responded

If that's the case, it only adds to their level of failure.

Quick update, I've responded to the Ombudsman, curious as to what their next step will be.

Apologies, I'll explain at length. My previous tariff, the one I agreed to be put on, started in November 2014. The Tariff Comparison Rate (TCR) for that tariff was as follows: Electricity 12.61p/kWh Gas 4.04p/kWh When I moved in March, for a brief period of time, I was put on the standard tariff. For simplification reasons we will ignore this. When I realised E.On would not put me on my old tariff I chose their cheapest one. The TCR for that is: Electricity 15.11p/kWh Gas 4.52p/kWh Now, my projected consumption for 12 months, based on the data that E.On has gathered from me is Electricity: 4342 KWh Gas: 27843 KWh Based on this projection, had I been allowed to stay on my old tariff my cost over 12 months would have been £1671. Since I've had to go with a tariff that's dearer than the one I started with in Nov 2014, my total cost over 12 months will be £1914. Therefore, at the end of the 12 month contractual period, I will be £243 worse off.

Here's my calculations, feel free to rip them to shreds Based on the old tariff, for 12 months of supply I would have paid (simplistically based on the TCR) £1671 Now that I've been forced to take another 12m tariff I would have to pay £1914 (a little less perhaps but still in the £1850-£1900 ballpark) That would make me £243 out of pocket, based on the TCR between the tariffs *and* assuming the consumption projections hold.

Yes I have, the TCR's I posted are from my current (new) tariff. With regards to your "compliance" question, the ombudsman has replied thus: Is it me, or is he actually telling me off?!

They fell out with the landlord and the estate agent, to the point of them refusing to supply me with the alarm arming code.. saying that the property was in very good condition might be used against me, since they have some ongoing wrangling with the landlord about the state they left the property in. With regards to the regulator. If I'm not obliged to continue, I can just let the 14 days lapse?

You're correct it isn't an enormous amount, but I still wouldn't want to see it go to their pockets. My previous tariff charges where (based on the TCR on the bill) Electricity: 12.61p/KWh Gas: 4.04p/KWh Current Electricity: 15.11p/KWh Gas: 4.52p/KWh I think that I should work out instead how much out of pocket I'll be by the end of the contract (using the TCR values as a projection) , would that be reasonable?

Your enthusiasm is infectious and I'm more than willing to give it a shot (as I was going to tell them to stuff their compensation anyway). The only info I have from the previous tenant is that they where also supplied by E.On, but there is very little chance of every getting tariff information, as they where generally quite uncooperative, and I could only get in touch with them via the estate agent. So first things first, I need to decline the compensation. Here's some additional weirdness from the regulator. So, I have to have a valid reason to decline this insult to my personal time This is something that I could possibly cobble together from your previous comments.

Useful info to keep in mind, thank you. Having said that, if I transfer I'll have to pay the account in full, something I can ill afford to do right now.