Hi i'm new to all this and amazed you got all your money back....well done!! Heard that they're one of the worst for digging in their heels. I'm claiming for £6831 excl interest but going to claim for that when time comes too. I've received a letter from them in reply to my request for repayment but got a big no danger from them!! Going to pursue but my problem comes taking it to court. As I live in Scotland I can only claim for £750 at a time and a lot of the courts now won't accept multiple claims. Been advised to go to FOS. If anyone else has had to go down this road would appreciate wee bit help. Too much money not to claim!!