Thanks SH - I'll get that sent off to them shortly The help has been much appreciated!

Sorry to bump this, but does anyone have any further input on this before I try to put another letter together? I'll look through the forums re notes on TS, the OFT and the Information Commisioner and see if I can integrate them into the letter. Thanks again!

Thanks for the notes so far ScabHunter, much appreciated. I'm quite looking forward to seeing what I end up sending them! One thing I forgot to mention - the search was recorded at 3 of my previous addresses (including the one in question) on my Equifax credit file as follows: Date: 20/10/2008 Search reason: Outstanding Debt Company: Bcw Group Plc T/a Buchanan Clark Is this anything to worry about, and if so, can it be removed? If it's not an issue, I'll leave it alone.

Hi everyone, I've received what seems to be the "usual" notice letters from BC+W, one as a formal demand (in big red letters) and one as a final notice 7 days later (also in big red letters). Apparently they're acting on behalf of Npower to recover a debt of £555.80, in the period from November last year to June this year, from a house I used to live at. However, I haven't actually lived at that address for over 3 years, I never actually signed an agreement with nPower although I enquired on the phone about changing to them, and we were always on a prepayment meter (which my ex-housemate took over topping up when I left). I'm fairly sure I didn't even receive any documentation from nPower, and definitely didn't get a new powercard or anything similar. I've got the following letter which I'm looking at sending their way. Any feedback or input would be appreciated. Looking over the forums, the words "I DO NOT ACKNOWLEDGE ANY DEBT TO YOUR COMPANY" are suggested to be used at the top of this letter. Should I be attaching that too? Thanks in advance for any pointers anyone has! From what I can see, BC+W will attempt to bully their way to getting repayment by any method, and I certainly don't want to pay something I haven't used! (Moved from Utilities board, as I thought this was more appropriate.)

Deleted, moved to Debt Collection Industry as it seemed more appropriate, but couldn't find a delete link!