Pjones010101
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wescot refuses to send CCA on old natwest debt
Pjones010101 replied to Pjones010101's topic in NatWest Bank
Hi dx100uk Indeed I am ! Your valuable help has been great! I am indeed going full head on- 5 replies
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wescot refuses to send CCA on old natwest debt
Pjones010101 replied to Pjones010101's topic in NatWest Bank
Thank you!- 5 replies
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Hi all, I have been on a DMP for a few years, and I have requested a CCA (using the official format and the 1£ fee which was duly sent). The Debt is for an old credit card which I had with Natwest. Moving forward I have been on a DMP for 7 years, currently the debt is managed by Wescot. According to the Debtor I owe about 1.3K on it, however I thought it was lower. Anyhow, I have requested for a CCA and received the following reply: "following your recent request for a copy of the signed agreement, our client has requested you write to the following address and state in your covering letter that this is a section 77/78 request and enclose a postal order or cheque payable to our client CCA requests Card customer services xxxx xxxx There is currently a monthly payment arrangement set on this account ************************************************ Now I am confused! I thought whoever managed my account is lawfully required to send the CCA and so on? I am planning to stop the DMP and I was wondering what the consequences of it would be? Can they put a "mark" on my credit score? ((the account was opened in 2003)...should I send the follow up letter reminding them of their duties and so on? Advice welcome. (PS the reason I asked for the CCA was to ask for a full and final offer etc, but that reply got me slightly annoyed!)
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