adamlondoner
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I will let you know how it goes. I am still eagerly waiting for the reply. The said they would be looking at my complaint last week. And another 2 companies I am also waiting for a reply have the 8 week deadline coming soon. I really hope for a resolution on all of them but will take it further if required.
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took a loan in June 2011, then extension after extension. After multiple extensions they would say you can not extend anymore but can pay an amount each month to clear part of the balance and a £50 extension fee. once the balance was cleared they gave me a new loan and the same thing happened over and over. From June 2011 to January 2013. The extensions were all by email and very simply. Please let us know if you want to repay or extend. Nothing else was mentioned.
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At the moment they are still looking at my complaint. I did send it at the beginning of October a few times via email but received no reply whatsoever. I even tried using their online inquiry form but didn't. But tried the contact above and he emailed me back almost instantly to say they are looking at it this week. I am eager to see their reply.
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Hey Acid. I am trying to complain to them also about my charges. everything was paid in full but I had loans/extensions with them for nearly 3 years. I finally got a reply from the contact posted on here. last week. How long did the process take you?
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Reclaim the right Ltd
reg.05783665
reg. office:-
262 Uxbridge Road, Hatch End
England
HA5 4HS