Showing results for tags 'strengthened'.
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Anyone heard of this? I received a reply via my MP from the DWP's operational correspondence unit with regard to my ongoing complaint against Seetec, the letter ends with 'If Mr Osdset remains unhappy with any of the services provided by Seetec, he can use the strengthened complaints procedure that has been introduced for the Work Programme', no reference as to how to access this procedure though. I can't find anything much on the net.
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