Hi I bought a new "Original Birth" front Anti Roll Bar from an online company at the end of January 2012, It's just snapped, I have spoken to the supplier and they said that I would have to pay for a new one and they would collect the broken one and send it back to the Manufacturer. My Mechanic has said that it shouldn't break and the suppliers are also surprised that it's broken. I said that I would want to claim the money back for the parts and the labour. The suppliers have told me that I may get my money back for the faulty part but it's unlikely they would not pay for the labour. I have put my complaint in an email to them and kept a copy.
Has anyone got any advice please?