Showing results for tags 'silent'.
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I've noticed threads which we do not hear back from. It's a shame as help continues on here. I hope those who have started threads in this forum have managed to get the outcome they wanted. -
We have today been getting silent calls from 02036349938 We have tracked down the Range Holder Nexbridge CommunicationsSilent calls are generated by companies using power or predictive dialling equipment when making outbound calls. If a dialer makes a call but there is no call centre agent to deal with the call you may receive an abandoned call, you may also receive a silent call if the technology used by call centre to detect an answer machine mistakes you answering for an answering machine, and ends the call without playing an information message or you hearing anything.
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Mobile phone operator TalkTalk has landed a £750,000 fine from the regulator for making “excessive” silent and abandoned calls to its customers in 2011. Following its investigation, Ofcom stated that the company was responsible for the actions of its two call centre operators, Teleperformance and McAlpine Marketing, through which the calls were made. Ofcom’s policy sets a limit on the number of abandoned calls that organisations can make, where a call is made and a person answers the phone, but the caller hangs up. It sets out that abandoned calls must include a recorded information message wh
