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  1. Hi. Bought an LG 55LA965W TV in May 2014, £1,499, advertised and sold as 4k UHD ready. 4k didn't arrive until Sky introduced it in August 2016. I changed to Sky. Their engineer said my TV didn't have the connection needed for the Sky Q box, and wasn't capable of playing 4k. Rang Currys and told.. Nothing to do with us, ring LG. Rang LG and told... We never sold that TV to Currys as 4k. It isn't. That's despite LG's material/website/manual saying differently. I got nowhere and left it. Now, I've changed to Virgin and their top package which includes 4k progs. Have a guess... the TV won't play 4k. Rang Virgin and their engineer talked me through all the settings just to make sure. Nope, the TV doesn't play their 4k. I rang CAB. They told me how to word a letter to Currys. I got the reply the other day. '... your TV is working to the specifications given at the time of purchase and can produce a 4k picture'. Not with Sky or Virgin! 'The issue you have is the advancement in technology and the way the picture is delivered. Whilst you are protected by certain legislation, this does not extend to the external factors affecting the way the item works therefore we are unable to accept your claim under the SOGA.' CAB told me my next step is Court action, but I don't want to gamble my money against Currys. I can rant and rave about the injustice of forking out a lot of money for a 4k UHD ready TV that isn't, but anyone know of any cases where Currys have been challenged and beaten on this kind of thing? Thanks Paul
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