Someone has done a bet for in my name without my permission.
It happened few months ago,Barclays has informed me that they will not refund my £500 bet because I have broken card use act by someone using my card number.
I have had the case reviewed by the fsa,they say that they favour the bank,but will review case again if i can gain more evidence.
The ip add that was used was different location to my address,my card has been with me in my wallet at all times
I have wrote my card details in my dairy that i keep in my bedroom,but in my diary it doesn't say what them numbers are.
I don't write my pin number in my dairy,so i havn't broke debit card use terms.
Also if the bet had been won the bet could have been withdrawn by different means by emailing different details.
I keep my card number safe because when you phone the bank that's the 1st details they ask for.
I have informed police,but they say the bank has to investigate it.
I canceled my card,got new one.
Also the locacation that bet was made i did leave my username and password on remember me.
I don't know how they got card number ?
I don't share that with anyone.
I hope someone can help.
Just had phone call off ladbrokes saying that the bank will need to refund you.
I was stupid leaving my username and password on remember me ,but if I can prove that I didn't break the terms and connditions of debit card use I should get my money back.
After talking to loads of people,
they informed that banks have start to blame the.customer for letting their detais fall to someone else.
I have started to accuse my family.
What can i do ?