Showing results for tags 'contract renewal scam'.
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Being driven crazy by VODAFONE at the moment - For a telecoms co they sure don't want to be contacted. I had a call from them at beg. Sept offering a renewal on my contract (which I declined) had two weeks with no internet on by BB and then when I went to the local store they advised me that they believe a phone has been 'lost' by someone changing my address to somewhere in Harrow. They promised to call me with 7-10 days to sort it out (it's now 3 1/2 weeks with no contact, my bills are going to a bogus address and me potentially incurring costs of a phone in my name. I have tried emailing, using their online chat option on their site, calling them and nobody will help. Has anyone else had this done to them? I think they are hoping I'll just go away....currently expecting a huge bill (that's not even mine) got no internet on my BB still, not received my Sept bill so worried who may use that for ID now. Can anyone help? Who should I contact?
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reg.05783665
reg. office:-
262 Uxbridge Road, Hatch End
England
HA5 4HS