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  1. Hi hope you can help, I took my car insurance out with Chaucer Direct through the company go compare. I paid extra for a courtesy car if in the event of an accident. I didn't look at the documents when they arrived in the post I just placed them in the filing cabinet. last tuesday evening a lady drove her car into mine while after I had managed to stop but she had continued on a country lane. My car was dented on the front & side panel dented. They now say my car is a right off, I have no courtesy car and I have until tomorrow to remove my personal items out of the car because they are towing it away. If I am not able to get to the car by tomorrow to remove the items they will be removed and held at the garage for me. Can they just do that? Take my car and move my personal items out of it?
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