Hi demon x slash, A very intersting thread you have started, i am currently employed on the care records programme, (for the past couple of years) i cant say who i'm employed by for obvious reasons. The companies contracted throughout the UK to deliver the care records products, in my eyes and my collegues, leave a lot to be desired and are out for a quick inplimentation for max profit. Thankfully the company i was involved with, didnt bank on our team having an opinion and asking a lot of questions, usually in the guise of why does it do that? why why, why??? why cant it do this? thats not the way we do our business, we need it to do this.....etc, etc Eventually, the product we where given was deemed as not fit for purpose and kicked into touch (thankfully) What i just want to say, is that there is a few of us people out there that want the best for the patients and NHS staff, and have put our reputations on the line to prove this.....thankfully coming out the otherside with our heads held high. Happy New Year All