I spent ten minutes on the phone to Kings Lynn BC then sent a letter to them informing them of the situation, within the hour, Rossendales had been leashed and told to hold any further action. Within another hour. Rossendales where told to roll over and admit defeat. I have sent a copy of the letter they sent to me to Kings Lynn BC, and advised them to be very wary of using this cowboy company as they go in with both feet stamping around, before they even know if they are speaking to the right person. I feel very smug!

Apologies, it is Kings Lynn and West Norfolk BC. It claims that it is a 'sundry debt!!! Nig

Hi, I have had a few suspicious telephone calls to my parents house asking for me by my first name only, making out that they were friends. Thankfully my parents are savvy enough to not pass on any information, other than to say they will pass on a message, and that I did not in fact live there, and had not done so for several years. I called the number to find out who was calling only to fiind it was this dreaded company. I informed them there and then that I had no link with that number and had not lived at that address, it was then they dropped a clanger. The chap on the phone said the surname of the person they wanted, which was not mine. I told them to stop bothering me, and my parents. Naturally they were not at liberty to actually tell me what their problem was. I thought that was the end of it..... Today at my home address, I recieved a snotty letter, riddled with spelling mistakes, a letter, addressed to the person they said they wanted to speak to on my parents telephone number. They claimed when I rang to speak to them that they had been given 'intelligence' which was my home address. I pointed out that no one of that name lived at this address, and no one of that name has lived at this address for at least 13 years of our occupancy and the 10 years of the previous inhabitant, who's name was nothing like the name they are trying to find. The girl on the phone was surly as you would expect, she refused to listen to what I had to say. I am retiscent to give them my name for fear they try to cobble some debt against me personally. The letter they sent refers to a debt of £304.70 to Kings Lynn and West Norfolk Borough Council. I have no contacts or links with this area apart from a weeks holiday near Hunstanton 6 years ago. The letter makes no attempt to ensure that it has reached the correct person, it implies that they are going to call at my address to obtain payment. I am in the process of making a formal complaint to the CSA. I intend to speak to the Council involved tomorrow. Can anyone suggest anything else I should do. This debt has nothing to do with me, I am concerned that they are trying to put a slander againd my name, I am also worried now that this will impact on my credit rating as these pond dwellers, have my address. Thanks Nig

Greetings all, I have just recieved a letter signed by Richard Harris of the Complaints department at A&L. It refers to the OFT decision regarding bank charges. I wrote to A&L in December 2006 to reclaim the charges, and A&L repaid nearly £300 back into my account in 2007. (I haven't got the exact details to hand. My question is simply, are they going to be claiming/taking that money back from me now the law has decided against us? Nigel

I had absolutely no reason to doubt that the person calling was from Egg, however, how could I know? I couldn't. As for caller ID. The system relies on one important factor, the caller has to allow their number to be visible! When I checked on my caller ID list all I got was number unavailable!

I recieved a telephone call from Egg the other day. The person who called insisted upon talking to me as the account holder, I assured her that I was in fact me. She then went on to ask me to answer some security questions. At this point I refused claiming that she had called me and how could I possibly know who she was. She listened to my concerns and actually agreed that she was compromising my position by asking for security details. I wrote to Egg to complain and suggest that they put an end to the practice. I have today recieved a very straight bat back from them claiming that they would not ask for ALL of the password!!! I cannot believe in this time of phishing etc..... a bank would condone such behaviour. In reply I made it clear that if they ever rang to discuss any of my accounts I would not give any details and that if they want to communiucate with me they need to put a letter in the post, and I will deal with the letter as I see fit.. (bin probably) Has anyone else had similar experiences? Should the financial institutions be officially stopped from doing this kind of telemarketing? Nig

Hi, I sent my bank a letter based on one of the templates requesting the details of the monies that they had taken from my bank account over the last 6 years along with a cheque for £10 to cover charges on the 15th December. I have not heard anything from them, other than they have charged me £25 for 1 day overdrawn on the 2nd Jan!!!! When should I get back on their case and what course of action should I take? Thanks in advance for any advice. Nig

Thanks chaps. I shall no doubt have lots of really stupid questions I am sure!!!

Saw an article on the news and thought why should the banks have it all their own way..... I have managed to get the blighters to refund the odd charge, but this seems almost too easy...... I hope that I can be as successful as the many who have triumphed.... However, I am sure that the banks will not take this sitting down.... They will get their cut out of us one way or another..... Maybe they will start charging again......? Anyway until then I will persue my cut of their profits...... Nig