andysb
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Hi folks, Update : After send off my initial letter for refund, I recieved a response basically stating that the charges were indeed FAIR:confused: and will stand therefore I have since sent off my letter before action (stage3) and received a reply on the 10 Jan, this said .... _______________________________ "In view of your further comments, we have asked for a full briefing from those involved. Once this is recieved, a formal response will be sent to you. Thankyou for your patience and if you do have any queries in the meantime, please feel free to contact us." _______________________________ So..... this seems a bit of an odd letter, i.e. They have not told me where to go, and I am now waiting to hear what they come back with next.... I'll update you with any news when I have it. cheers, Andysb
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Thanks people!.. it really does make you feel more positive with the support of others. So I'm now 15 minutes away from walking to the PO with my stage 2 letter and schedule of charges for the period of 08/12/2000 -> 08/12/2006. T4FF has been of great assistance to me so hopefully I can do the same for someone else. Lastly, I really do wish I could be a fly on the wall when the first recipient @ RBOS opens my envelope. What will be the reaction? , and secondly what will then happen to my claim from then on .... time will tell and I will share with everyone what response I recieve. Best regards, asb p.s. Sorry got slightly carried away with the smilies towards the end of that message
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Hi folks, Thought I would begin a thread to share my experience so far with my claim against the Royal Bank of Scotland. I'm at the stage where I now have my statements delivered. They were actually delivered 5 days after I sent my 'stage 1' letter and so far they have not cashed the £10 cheque. Maybe they will wait and cash this when I'm £9 away from my o/d limit! ;-) Anyway, now being in possesion of my statements going back 6 years I'm now trawling through and creating a spreadsheet outlining all my charges to date. Most of the charges are obvious although some just have chg *****. For these charges I am deducting my normal account fee (currently £15 for royalties premier) and reclaming the remainder. As I progress through I will continue to share my experience and hopefully I can call about fellow claimers for advice when needed. One forum participant 'T4FF' has been extremely helpful so far so my thanks goes to him. I feel a lot more confident and sure about what I'm doing just by talking to someone who has been through the same process. The most important thing I probably have learned so far is to be thorough with every aspect of the claim so that the bank cannot dispute the claim based on an oversight by myself. If I can be of help to anyone I will do my best to help. Andysb
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