They didnt give me a copy that day, they said they are going to post the revised HP documents through the head office.

I signed my initial HP agreement with PPI which I cancelled within 30 days in writing, then I signed the revised HP agreement without PPI which was £48 less than my original monthly payment. Now they are saying I have never been to their local branch to sign the documents and they are asking me to visit and sign the HP agreement again ! What I gathered from them now is they are NOT going to deduct £48 from my monthly HP agreement instead they want to revert to my original monthly payment amount even without the PPI. I don’t think I need to sign this again, I cant understand what happened to my signed documents. Surely they are with them. Looks like they don’t want to talk about them. I don’t understand what they are up to. Is there anyway to escape this? How do I deal with this? Any suggestions? Please help.

Dear all, I am glad that I found this web forum. I was looking on the Internet to find out about the Welcome Car Finance before I made any dealings with them in July 06. They are absolutely s**t ! I will never ever recommend them to anyone !!! Any one who are reading this don’t ever go to them. They offered me easily a £1000 cash back and £250 towards my insurance...these offers are absolutely rubbish...whoever read this in future don’t go to them. Learn from our BAD lessons. They will offer you £1000 cash back from the screen price which is far higher than what you pay to a genuine car seller...The car which I bought was priced at £8,000+ on the screen, which was never advertised outside... When I checked the true value of the car it is just over £3000...so anyone can offer £ 1000 + cash back... in their stock car prices are closely guarded and closed! They will never disclosed it to consumers before they arrive in to their premises. They know they can confuse customers with various things to distact from the true car value. These cars were stored in a hanger, even a person passing by will not be able to see the prices...other [problem] is they will offer you a £ 250 cash back towards your insurance, in return they sold a poxy car wash kit for £299 !! on a 29% APR loan. The actual value of this kit is not more than £ 20!! I don’t want to make this any longer...but I will contribute to this site soon with more bad experience with them....Why they exist among us? I cant believe!!