Best of luck with yer court thingy, Chris - you will let us know the outcome? Don't worry 'bout the horse - greedy git anyway! :lol: Ian

Hi Chris, Yeah! I just fired off another letter (got a name now and I'm gonna latch onto it). I am afraid that it is not that polite expressing disbelief at the obtuseness of the person. I have told them to respond in 48 hours (like they do:rolleyes:) I also explained in words of one syllable what the cheque was for (ignorant gits). Let's just see what happens now. What we should do is go there knock on their door and each charge them £100 visit fees each! Heh! Heh! Ian High Horse wants flippin' feeding now (It has been far too busy)

Aghhh! Are these poeple that work at Philips really that thick! I sent a letter of complaint about inventing visits. accompanying this, was an S.A.R - (Subject Access Request) and £10 cheque. They stated in the letter - reiterating the false visits - along with different dates - and stating that the cheque was not required as the account was paid. :confused: I have just got off the phone to them (these are logged by myself BTW) and explained to the operator there what the cheque is for. Should I escalate? I am in conversation with the man at the court and he does not seem impressed with Philips. Grrrrrrrr! (I hope they get the sack.) Why? Oh! Why? Can't you get to speak to a manager? Ian The High Horse is back in the garden

Yeah! I have drafted a letter complaining, along with a Data Protection request which I will post tomorrow. I will add a request for proof. Cheers Ian

Hi Chris Well, basically, they ( this is Philips, BTW! ) have stated that the visit took place on a day (the 6th Sept) when the missus and I were in putting into place the last little bits for our wedding (9th). Nobody came to the door and no forms! We knew nothing of this till about three days later. Then all I had was a scribbled phone number on a scrap of plain paper. No forms, nothing. I am in the process of asking for the money back on the grounds that somebody is lying. Ian

Hi There I was just wondering what course of action I may have. I have received a breakdown of the charges applied to my case and they have charged me for a visit that did not take place1 £100 + VAT for nowt thieving gits. I wannit back! Has anyone any advice? Thanks Ian