Just the neighbours garden! I've been onto Consumer Action by telephone (thanks for that tip). They've said pretty much the same as you told me but I've got a couple of good lines to use in a letter. I'm going to give these guys a second chance to rectify their error (much to my dread - but at least when it goes to court they will see that I gave them two chances to put things right). I will take these guys to court even if it costs me - its a matter of principle!!

Another point...... All the material was left in my garden... for both my job and the next door neighbours job. Both of which were abandoned. My neighbour (who rents his house) walked into my garden today and helped himself to the panels and posts, without even calling at my house to ask permission to enter my garden. I'm getting really fed up with guys who think they can do as they please and trample all over the 'little woman'... how very dare they? He even took a couple of the posts that belonged to me..... so I had to get them back.

I have these details: Trojan Landscapes, 1 Profumo Rd, Walton-on-Thames, KT12 4LT 01932 882182 They are definitely not a Plc and their address is residential. I think they could be sole traders but there are two guys working together 'building up the company' as they put it. Trojan Landscapes also took materials money from my neighbour and walked out on that job too. He has returned from overseas and contacted them. They plan to do the job for him but said everything was on hold upon their' solicitor's' instruction (yeah right, you ought to see the unprofessional letter they sent in reply to mine). In order for Trojan Landscapes to complete the neighbours job, they will have to have access to my garden. They claim they are able to erect the fence from his side of the boundary only.... with no need to trespass onto my land. How are they going to manage that? I am happy for them to have access to my garden to complete the neighbours job, but I do want advance notice - can I enforce this? PLEASE advise.

Thanks Midge - sorry to hear your husband had a bad time. The guys that i'm dealing with deserve a bad time. They call themselves: "Trojan Landscapes, Part of the Trojan Group"... there are two guys working together in the business. No sign of 'Limited' in their title - how do I find out if they are a sole trader?

Hello, wondered if anyone can help me here. I recently appointed garden contractors to erect a fence and re-turf my garden. They've proven to be unskilled, unprofessional and unreliable - finally leaving the job when I told them that the fence was in the wrong place (5 inches off the boundary line) and not even straight!! I paid them £717.00 for the cost of materials and although the have left some materials in place, others are unusable and some were never delivered (ie. the turf, top soil etc). Should I claim via the Small Claims Court (upto a limit of £500 as I could make use of some of the material).... or do I claim for the full amount of money I gave them (£717) via the county court? Do I claim compensation? I realise that I can add court costs to the claim and if i win they will have to pay those too. If anyone has been in a similar position or has legal knowledge I'd greatly appreciate your help. Thank you.....

Firemanssam, they're likely to settle very quickly now... that's about the same time as they did in my case.

Claim now settled!!! Will update on this thread at the weekend when I have more time!!

Hey Fireman... I've just come back from a trip to find a registered letter from Cobbetts... and full settlement enclosed!! All penalties PLUS interest PLUS 8% cummulative interest!! £1620. I called them to ask about the second account that I claimed for at the same time and they've confirmed that a cheque is on its way for that one too - again full settlement, in excess of £2500! I didn't even have to return the Allocation Questionaire to the court as its all been done now!! Amazing!! I've yet to update my own thread... I'll do it at the weekend when I have more time. Good luck with your claim, hope they settle quickly!! Smirk

Is DINERS CLUB part of the CITICARDS group? Please advise. Thank you!!

Hi... am about to start a claim from Diners Card... is this the correct thread? Please advise. Thank you!! Smirk.

The offer from Natwest came thru the day before the AQ from the court. Thing is, I've since spoken to Westy here on the forum and he says I should be using a different spreadsheet - I can email it to you if you like Fireman.... he's claiming 17.95% 'authorised' intereste... and he says I should be claiming 29.96% 'unauthorised' interest. Now I'm confused. My spreadsheet says 8% but Westy claim its an old one... its still available to download via this site though. Please tell me which spreadsheet you are using.

I'm so confused now!! I started my claim with a spreadsheet that I found on this site. I live in ENGLAND and I want to claim interest. I've since spoken to WESTY, he says my spreadsheet must be an old one. Mine quotes 8% cummulative interest. Apparently I can claim 17.95% (authorised interest) or 26.96% (unauthorised interest). THIS PLEA GOES OUT TO THOSE THAT HAVE RECENTLY WON THEIR CLAIM: Please send me a link with an example of the spreadsheet that WON your case. Alternatively you can PM me and send it via email. PLEASE, PLEASE, PLEASE help!! Time is running out and I have to get my Allocation Questionaire back with the CORRECT spreadsheet. Thanks you, Sx

Thanks Fireman! Guess I'll reject the offer and wait for Cobbetts defence. By the sounds of things, responding to that is a minefield in itself!

Hi Fireman.... See update on my page: http://www.consumeractiongroup.co.uk/forum/natwest-bank/55300-smirk-natwest.html I'm in a bit of a quandry now!!! Sx

Had a letter from Natwest today... in response to my SECOND letter dated 18th December. Despite the fact that my claim has moved on since I sent that letter and court costs have been paid already, they've offered me a settlement figure. Its for the exact amount of my penalties. No interest. No accumulative (8%) interest either. AND I'm out of pocket for the court costs! If I reject this settlement I'll have to wait longer (perhaps two more months) but I stand to gain the full amount - £900 more than they're offering me now. What shall I do? Call them or write to them to reject? The settlement offer letter came from Stuart Higley, not Cobbetts. Should I write back to Stuart Higley and copy the letter to Cobetts and the Court? Any advice you can offer would be much appreciated.

Fireman: Cobbetts have declared that they intend to defend the whole claim, so I'm sat here waiting for the AQ to arrive.

I'm also at the same stage as lee_in_Wales; and we are a wee bit ahead of FiremanSam. My court claim was done online on 2nd January (but it says that it was deemed to be served on 7th Jan)... so do I allow 28 days from 2nd or 7th? Cobetts have replied that they intend to defend the whole amount. Is it correct that I do nothing until the Allocations Questionnaire is received? I wish this whole thing would settle soon as I really need the cash!!

Thanks Fireman... I did the online form last night (MCOL) and added the 8% in the end as its the total amount I'm claiming.... then sent the cover letter to the court (as shown on another thread) with two copies of the spreadsheet. Paid the court fees £120 per account (x 2 accounts) lets see what happens. The first one took ages to work it all out - the second one was done in minutes. Hope they hurry and settle - really dont want to prepare for court. Lets keep each other posted on our progress - get your court docs in soon!! Smirk. x

Doing the MCOL form now.... have read thru the link u sent me... just not sure which 'total' to submit to the court!

I have read it - about 10 times - its so confusing. There's only one bit I'm stuck on. When I write the total of the claim, is it: a) the penalty charge and the onterest on the penalty or b) the above PLUS the 8% cumulative interest. I saw this leter but it confused me a little:

Does the total amount of my claim INCLUDE the 8% interest or not? Or does the 8% get added on after? Please advise

Thanks Rooster... do I send details of the 8% interest in a separate letter to the court? I saw a template for it somewhere, just hva to locate it.

Hi guys... could anyone please help me with the particulars of claim paragragh on the online court form please? I'm a bit stuck - would be most grateful for your help. Thank you and regards, Sx

re: Particulars of Claim I've tried to paste the info as detailed on the template (N1)... but there seems to be too many lines/characters for the online form. Please can anyone advise me how they completed this part of the online form? Thank you so much.

Can anyone help me fill in the HMCS Money Claim Online form please?