i really can believe it !

okay, i know i shouldnt say but... as i have now started working there again, when i go into Mrs Smiths account screen, i have the option to order stationary... under this tab i can choose to send her a copy of the credit agreement and various other items at the push of a button, i ASSUME these are what are being sent out by the customer service advisors and NOT original signed credit agreements... only a thought

Wescot contacted me also, i told the lady that i was waiting on a SAR from 20th feb, ( this was beggining of May) so she said she would put my account on hold for 2 weeks.... not heard anythingback again

I wouldnt count on it .... I SAR'd them on 20th Feb, sent them a non-compliance on 26th April, only to get back a screen print of my account... see my thread here.. http://www.consumeractiongroup.co.uk/forum/telecoms-mobile-fixed-broadband/65119-telewest-now-virgin-media.html

I must admit to being naughty with both my bank and my hubbys bank and having claimed back charges paid back once or twice...

oops double post

this was a result of a non-compliance letter as i stated i sent the the original SAR on the 20th feb, non-compliance on 25th may, so they are well over thier 40 days.

I assume then, that no replies means this letter is okay and guess i will send it later on today

Right, just got this throught the post this morning.... Click small pic to make it big enough to read... So i thought i would reply with this... Any thoughts?

This number gets you through to the automated line "please enter your phne number and select an option" etc...

Okay so i owed ebay £57.54 unfortunately was unable to pay it and they passed it to a DCA called Robinson, Way and Company Limited. The balance now stands at £72.54. Question is.... as I did not sign a Credit Agreement can this debt be upheld? i.e. can I CCA thier ass and ask them for a signed true credit agreement? and yes i am trying to dodge this debt, and no it isnt for goods bought, its for the listing fees and such. Thanks Skye

Hey I used to work for littlewoods finance, actually starting again there end of may, hated phoning customer at xmas asking them for the debt repayments. was a horrible job, and there would always be *charge* *charge* *charge* *payment* *charge* *charge* it was really bad! some of the more mature debts had £1000's of debt on them!!! I say claim them all back! be ruthless!

great thanks!

Quick update, just called to chase up the SAR, and she said that they only hold information for 2 years, as this is all they are legally required to do. She also advised me to send SAR to NTL Matrix Court, PO Box 333 Swansea SA9 3SE Any Thoughts?

thanks dw190 great help!