I agree Conniff, well I have had a reply from shopdirect and they are "investigating" my complaint - whatever they will just sit on it for a few days and then write to me to say tough **** thats the way we roll. another email address for ya is [email protected] who is a Customer Excellence Officer for the Shop Direct Group Contact Centres. ill keep ya updated.

4 weekley to monthly? I am on 28days and they have blocked my account because their system is making my pay due date earlier and earlier each month. I get paid 1st of every month but they dont give a ****...I am writing to [email protected] - CEO of littlewoods and other catalogue companies.

Has anyone has issues with Littlewoods blocking your account because there payment cycle is every 28 days and gets earlier and earlier each month so much so that its gettting to the stage that I would have to pay 2 payments in 1 months wage packet. I dont get paid until 1st of each month.

strange... will keep you posted if they call me.

I belive this issue is being investigated by BBCs Panorama programme. They are calling me tomorrow.

Just had a phone call from there headoffice, so good luck.

[email protected] still works - just sent an email to her and got a read reply. Will let you know on the result and also if [email protected] still works.

So halifax are in to running are lives now are they? just reduced my OD down to £300 for the ultimate reward account, had to sell my dj-ing gear to do it but id rather cut my bollocks off than give the cheeky ****ers extra money.

this is what I got from them....a BIG **** OFF

Did halifax say they sent u a letter via post or online banking? they did tis with my partners student account they reduced her overdraft by £500 which left her £495 over the overdraft the reason they reduced it was because she hadnt paid anything in to the account for a few months. What is halifaxs reason for taking away your £300 o/d?

I agree, there is nothing stopping them but then if you think about it, if all banks do this all their customers will do is leave them and go back to getting paid in cash and paying for bills via postal orders etc. and then we wont have any current accounts etc and no greedy bastards at the top.

Hi 0161linda10, can you bring your overdraft down to below £300 and then upgrade to the ultimate reward current account which is fee free for the first £300, only drawback is it will cost £12.50 per month. this is what I have done with my account as per my previous post and then just going to pay off so much a month to clear and then close the account. The overdraft has to be paid off anyway so I'd rather just pay them what they lent me rather then what they lent me and some.

good idea but I dont think that is right, I was charged £55 anc credited £4. I cannot be bothered to take this any further with them so have closed my single account and am paying a cheque in from a family member today for £1150 which will close my joint account with them. I know not all people will be in the position to do this but Halifax and FOS have not upheld my complaint so i'd rather not give Halifax the chance to get rich from its customers that bailed them out.

Yea I got credited £4, not sure was that is about?

yea they charged me £25 arranged OD fee/£5 unarranged OD fee on my single current account which has took me over my arranged OD and £11 arranged OD fee/£75 unarranged OD fee on my joint current account which has taken me over my arranged OD. I dont have the money to be repaying this until at least the end of Feb so you can imagine my unarranged OD fees for this month will be £100+ on each account. Ive emailed Eric Daniels with a simlar letter to yours in respose to their letter I received today from the office of the money grabbing bastard executive. see what they reply if not good then will FOS them.

Hi bigyeti How did u get on with your halifax letter? S

yep got it in writing also

my rating aint that great either, but they said they will match it. good luck 1 and all.

I have just opened a natwest account and they will switch my OD, DD's and SO's over to them so basically they have matched my OD with halifax so I can then close the account with Halifax.

Hi Angel, Keep us posted. Stacy

had a reponse from Halifax saying basically tough sh*t. the FSA has said the same thing. Havent heard from the OFT yet nor my MP. Will keep you guys posted. but whatever the outcome I will be transferring all my business (2xCurrent Accounts,3xSavings Accounts) to a different bank, The Bank of Stacy Woodhouse, I mean how hard can it be to setup your own bank petty much 25 years with them...no more.

Thanks, I'll keep your posted. Regards Stacy

Hi There, 1st time poster. I called Halifax today and was told a letter was on its way back to me re: Prelim (10th Oct 2006). I asked the guy to read it to me and it's just a standard letter saying "Dear Mr Woodhouse With reference to your letter of complaint dated 10th October 2006. Due to the nature of your complaint I have referred your letter to my Customer Relations Department at Head Office, who will reply to you directly as soon as possible. I have enclosed a copy of our complaints procedure for your reference, which outlines how we will deal with your complaint. If you need to speak to someone in the meantime, please do not hesitate to call on 08457 25 35 19, quoting reference xxxxxxxxx." Now the question is do I continue with sending the LBA on 24th October or wait for them to investigate:?: Please help! Regards Stacy