Hi Cheryl, Was wondering how you were getting on? We are running fairly parallel I think. I've still not got my statements so sent a Letter Before Action off today giving them 7 days to comply. It may be a geographical thing as I was living in Bristol at the time I had the account!! Got my fingers crossed that you're doing OK Denise

I haven't posted for a while but keep popping back and reading others progress. I've still not had any statements from Barclays and the 40 days was up on Saturday so have today sent off a letter before action for non-compliance with S.A.R. I was a little confused about the 40 days though.. I was counting it as working days, so 5 per week making it 8 weeks, but I see from some people's posts that they were going to the next stage before then.. so do I count the latest "7 days" as 7 days or 7 working days? I guess in the grand scheme it won't make that much difference now!!

Thanks for the encouragement! Just had the "we'll get around to it soon...ish" letter and the returned cheque tick tock tick tock!!

Just starting the process - 'Subject Access Request' letter sent off yesterday.. Keeping everything crossed for me and everyone else on here.. so many people :-| Denise

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/182-interest-calculation-spreadsheets.html#post750 Not sure if this link will work.. or if its the right spreadsheet.. but looking in the library may help! Denise

Hi, My name is Denise and I was given your website address by a work colleague. I've spent the last few hours reading the FAQ and mooching around reading about other peoples progress and now my head hurts!! I've prepared my Data Protection Act request sheet.. just plucking up the courage to go and post it! Best of luck everyone... Denise