It will do the trick.............eventually!

The main thing is...........you are stronger and feel more positive.

they cannot just change the terms of contract by telephone.

If they gave you credit...how can the not apply it?

As for getting the phone checked....I,m afraid I can'nt recomend any one but an internet search for phone repairers in you area should help.

well...........If I was a DCA I would'nt come to your house without a personal invite!

I think you might add toe the statment at post 22. Taht they confirm this in writing and if upon checking your credit file they have made any illegal entries you will persue them at couirt for removal. Also, tell them that you have already disscussed the matter with local police!

Nice one Erika!

Hi Yankeeruinx,

As far As I am aware....yes you can.

Contact your local IR office and they will help.

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/671-2-letter-preliminary-approach.html

http://www.consumeractiongroup.co.uk/forum/show-post/post-162367.html

Have you started a cliam for your charges from the bank?

Has the account been transfered to a debt collector?

Hi Erika,

I have just had a quick look and theres loads of them!

Read, read, then go get em!

All the best!

Oh good! At least there a a "bonefide" company!

I wasn't trying to be alarmist,but its better to be safe than sorry! and I was afraid it may have been the local loan shark or something!:o;)

Now then, if you search for Advantis from the top of the page there maybe some one else who's had dealings with them and can inform you better!

What is the name of the company collecting?

Have you searched for them in yellow pages or internet?

If they are not listed anywhere then I would suggest that you dont mention them in open forum, but PM Rooster as he has subscribed. Just in case they are not cosha and you fear identifing yourself.

I hope you dont mind Rooster, but this member seems really frightened.

Someone more knowledgeable than me will probably answer soon but I disagree that this is a civil matter. Report these people to trading standards.

Do they arrive at your door with prior arrangement. I.E. Letter first?

If so, inform the police that they are comming and phone them when they do!

There are steps they should have taken to establish the identity of the occupier of the house. You are being intimidated and report these people each time they get in touch to the police! It is criminal and as such they need to act. They could quite easily establish to the company that you are not the person they say you are. If your say that you are fearful for their your safety you may get further and if not speak to a senior officer!

Ultimately, the only way maybe to prove to the company with ID/references etc. may be the only way! But dont be afraid to make a fuss to get your point across.

I've done it myself!

Have you had to do this before for this company? Even if it is only an occasional occurance, as you describe it, it is illegal, if it is intended to evade duties.

If the S**t hits the fan, you will be held responsible!

A call to customs and excise may be in order.

Oh! If they phone again.........just inform them that the person they require no longer lives at this address! Do not give your name or enter into conversation.

You a quite right of course, they cannot persue a debt without having first asserted their attempts have reached the right person. Howevr they know this. There are links for letters to send for harrassment from DCa's but in your case they may need to be amended to suit your case.http://www.consumeractiongroup.co.uk/forum/bank-templates-library/37006-harassment-telephone-response-letter.html

http://www.consumeractiongroup.co.uk/forum/general-debt/20758-creditors-dcas-letter-templates.html

Have you actually informed the police? also perhaps you could get a confirmation from your landlord that this man is no longer in occupancy.

Others will advise you further I'M sure!

I intend to let them know tomorrow that I wish to reject the goods, will also do this in writing.

 

I should point out that the colours I used above were just to demonstrate the amount of difference in colour. It is not possible to reproduce the exact colours here but the suite I ordered was a very dark brown, what I received was a light reddish brown.

I wasn't questioning your colour sense!

Just my way of agreeing with you!......it appears that that is not what you ordered!

I would reject the goods as has been said and maybe also ask the manager to put his reasons in writing.

Is there a name or code for the colour they say it is? It maybe useful to keep this for comparison. Photographs of the delivered sofa may also be useful.

Not bored ! Confused also!

Do you still have the original phone?

If they specified the damage was the little square..why did'nt they explain what the damage was?

Just a thought but did you try the phone with a new/known good battery?

Have you still got it? You may need to get it independently checked!

If you could prove the phone is faulty (there is no obvious signs of abuse) they would not be able to hold you to the contract payments as they did not supply you servicable goods.

I maybe wrong, but from the photos there seems to be some discolouring of the battery terminals. Coupled with the phone needing to be charged so often could suggest a battery fault. Especially if the ring tone payed twice as fast and flash/camera would not work. IE. overvoltage then lack of capacity.

Worth getting the phone checked out.

Hello arryace,

Have a good read around this site, use the search facility to read posts that are of interest to you and when your ready, start a thread of your own so that others can help you!

Your welcome Sparkles!

I'll help if I can (or think I can). But always look for a concensus of opinions!

Hi beezart,

Good for you!

Have you sent "harrassment by telephone" letter and CCA'd them?

I know it feels good to take control with these people but if they don't get it in writing...they don't have to stop! Also, if it comes to the crunch, you can prove the harrassment.

I suppose it could be said that you disagree with the Crap1 default and so you have CCa'd. You are still disputing! Anyway, by the time they get an agreement (if they do) from crap1 their 12 days will be well gone! (hopefully).

Use what you deem necessary to suit your needs.

Thats not a "variation" in colour............ITS ORANGE!!!!

Make a formal complaint at the store again.(I would wait until the stores was full of people and make sure they all hear!). You will then have to follow the stores complaints proceedure before other action could be taken, but the goods are definatley not what you ordered.

I know where you are coming from and I hope you do not feel that I am against you in this, I am not and i've been there myself..only as a single dad.

This is why I feel qualified to comment and would,nt do so otherwise!

My case was a long time ago ( my eldest was 5 and now he's 26). the perception though is the same. (I am still assuming that single parent benefit is the issue) While my girlfriend (now my wife + 2 more children) who lived a considerable distance away stayed with me and was helping me cope, I was not a single parent! I know how you feel... but that is how it will be percieved.

I am afraid so!

If there are no signs present with double yellows....there is no permissable parking.

I you are claiming single parent benefit, perhaps this is the reason for the interview. Or if you are claiming for your partners children also and he is in contact/contributing to their upkeep. It would seem that someone has taken exception to your partner being there so often. I can see how it may appear to the outside world though. If you can prove what you say, there should be no problem. The only thing is that your partner is present for most of the week and the DWP may well see this as not being a single parent as he is clearly a parent to one of the children.

It maybe useful for you to contact the CCCs.

They will administer a DMP at no cost. However they will not with hold payments to creditors for reasons of dispute. If you cannot afford to send the amount you suggest then send only a token payment (if you wish to show a willingness to pay) but only as a voluntary measure as the debt is legally disputed until an agreement is produced. Sometimes paying a token amount may help to keep them off your back...but not always!