I phoned up NatWest bank and asked how much the chg was for an advan gold account and they said £12.00p and it would just say charges next to it. So do you think i add up £12.00 per month for the last 6 years and then take that off my figure and then minus off the interest as well. Hope i am making sense.:? Thanks for your help vicki:)

Hi Have started new thread as ask. I have an advan gold account and they have only sent me through 4 years of bank statements, i will be writing back and asking for the other 2 years. Not sure what i can claim for, not sure what is chg's for the advan gold. This is what my chg's were for the 4 years Interest 182.15 Charges 1116.00 Refaral charges 920.00 Card missuse 50.00 Unpaid items 90.00 Total £2358.15p Please help!! vicki:?

Hi Got some statements through this morning but only 4 years worth and not the 6 years. And i asked for my other account statements as well and have nothing from those. Anyway i counted my chg's up for the 4 years as i was curious, and i had a really big shock!! Interest 1 85.15 Charges 1116.00 Referal charges 920.00 Card missuse 50.00 Unpaid items 90.00 Totaling to a horriffiing £2358.15!!! And i still had another 2 years of statements to add on to that yet!!! Does any body no if i can cliam all of these charges back ??? If someone could let me no i would be greatful!! I want my money back feeling really angry:mad: Thank you vicki

Hi Where did you send your dpa to? Do you just send it to your local natwest branch?? please help

Hi Welly Thanks for your reply. I will get reading up. I have sent my letter so i will read in the meantime. vicki:)

HI Found this website through a friend though i'm still not sure what steps to take so if any one could help? I have copied the DPA letter from this site and sent that off, what do you do when they give you all of your bank statements back? Thank god there is this website to help!!