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louisd

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Everything posted by louisd

  1. Starting a new thread is the worst thing to do!!! 1) This thread comes up very high in Google's rankings 2) There is useful info in the thread 3) Surely this thread will now be near the top within this domain and so now it is active? Creating a load of half baked threads makes it so hard to find meaningful information. Rant over, I used to lecture in IT including Netiquette. Fair play Stuart Haskell has emailed me very promptly. My conclusion from my findings is a simple one. Me, the consumer is at fault! The dealer Premier Motor Sales Cheltenham offer a non FSA approved warranty that covers sod all. A1 Approved indeed offer a service of no value, but I should have done my research into them before buying the car. If people refused to buy cars backed up by non FSA approved warranties then dealers would have to react. I may have suffered financial loss (I'm filing a Money Claim against Premier Motor Sales) but I wont buy from a dealer who use such a warranty scheme in the future. Can I please ask anyone reading this to carry out two things: Ensure you include the name of the dealer in town who sold you the A1 Approved Warranty and also leave a 1 star review on Google. This will ensure anyone googling their local garage will made aware that their future car purchase doesnt include a warranty of any value. Online reputation is key people! I'll update in here my outcome (another pet hate - people are quick to ask advice but rarely folloe up with a conclusion), hopefully Premier Car Sales in Cheltenham will either agree to settle out of court or if not the judge is a fair one who isnt influenced. Many Thanks
  2. Did anyone have any luck here? Was Stuart in a senior role? I have a silver driver care policy with this company who in my opinion are fraudsters. I purchased a car in October with 3 months warranty. Within a fee weeks the brake pad light cane on, the dealer said it was wear and tear, a few weeks later I needed new glow plugs and a repair to the rely after it was discovered someone had previously tried to either bypasd the rely or take a feed from it. Again this was wear and tear and by now I am £200 out of pocket. The drive belt tensioner failed and threw the drivebelt this week. The recovery company and the mechanic who I appointed both said this was a mechanical fail and not wear and tear. After getting off the phone to A1 and telling me they were refusing to authorise the claim the mechanic took a look at the warranty booklet and said NOTHING covered by the silver cover is ever going to fail and the warranty is a SC@M. The dealer tried to say the age and miles on the car are too high for a claim - he supplied both the car and the warranty!!! In total for the three jobs I am £360 out of pocket. Who do I issue the county court claims at? The Warranty Company or the dealer who sold me the car? Thanks
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