bugsbottom
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Lowells and an old 3 Mobile Account
bugsbottom replied to bugsbottom's topic in Telecoms - mobile or fixed
Ref NoA yes, I believed so. Bizarre because I had paid this bill and have a receipt from the bank counter. The contract had lasted longer than the compulsory 2 years any way, so I can't imagine where a termination fee comes from. I have had yet another letter demanding payment. I have replied to Lowells stating that as the matter remains in dispute, they must cease seeking to obtain payment and making a formal complaint. I have also written to 3 Mobile asking for clarification. -
Lowells and an old 3 Mobile Account
bugsbottom replied to bugsbottom's topic in Telecoms - mobile or fixed
Today, l received notices of assignment, one from Lowell, the other purportedly, from 3. Both arrived in same envelope, both use same font, both have the same QR code, both have Lovell's headers and neither is signed. Both dated same date, months previously. Still no explanation of claimed sum, breakdown or any other info. -
Lowells and an old 3 Mobile Account
bugsbottom replied to bugsbottom's topic in Telecoms - mobile or fixed
Guys, I hear what you are saying. Although this infuriates me, I am going to take the most effective course and hammer 3. Thanks again for your input, it is much appreciated. -
Lowells and an old 3 Mobile Account
bugsbottom replied to bugsbottom's topic in Telecoms - mobile or fixed
Thanks again for the advice. I know from both reading and friends' experiences that Lowells in particular are not a nice bunch. Their bungling importuning has upset me mildly but I want to ram it home to the Job Creation Scheme fool in the cheap suit in Leeds, that bullying and lying is not the way to run a show. I will complain to 3 but also Lowells. -
Lowells and an old 3 Mobile Account
bugsbottom replied to bugsbottom's topic in Telecoms - mobile or fixed
This has put my mind at rest. Can l assume that Lowell's have acted improperly, not only by commencing this farce, but also by intimating that they have a right to collect monies not mentioned on the sole document they can produce, which clearly states Final Bill? -
Lowells and an old 3 Mobile Account
bugsbottom replied to bugsbottom's topic in Telecoms - mobile or fixed
Thanks for the advice. So back billing is not allowed for com's companies? l read somewhere that energy suppliers have limited rights to do so. l am particularly interested in this aspect as l intend to complain later. For the record, no proof has been provided, only 1 bill. -
Good Day I would like to ask for help please I am in contact with our friends from Lowells ref an alleged mobile phone debt. I was bombarded with letters stating that they had bought the debt and that I owed more than £450. Now I did have a 3 mobile account, it was terminated quite properly in March 2014. Payments, were made by direct debit and there was no outstanding airtime balance or early termination fee. I finally got tired of Lowell, so sent them a templated 'Prove It'. They responded that collection activity on my Panther account had been suspended. Panther is an EE/Orange tariff. I have never had an. EE/Orange contract Today I received the 'Prove It' response. The alleged proof, all they sent, is my FINAL BILL for £76.08 twice my monthly payment. I guess that as a final bill, the last 2 months are charged as such accounts are billed in arrears. No issues with that. No mention of anything else. On the FAQ sheet, rear of the letter it states "The original creditor has only been able to provide the enclosed statements" However, they also claim that they are entitled to claim Early Termination Charges which may not appear in statements. I have never received notification from either 3 or Lovells regarding assignment of the alleged debt. I paid the last bill a few days late as I was working abroad, but that was never challenged. It should have gone through by direct debit, but I had changed my account details after changing jobs. I notified 3 of this and they replied that the final bill could be paid via Giro Credit. They even sent me a slip. This was paid accordingly. I have records. I am happy to do battle with this parcel of rogues, but I don't want a sneaky CCJ. Is this a fishing trip? Can they tack on charges not covered in a final bill? Any pointers would be welcome. Thank you.
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