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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times.

JackF

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Everything posted by JackF

  1. JackF
    So, I recalled them just now, and they sent me an acknowledgement email is this what I needed previously? "In the subject heading of your email you must type the words Acknowledgement of service and your Claim number. In the body of the email please confirm your name and address then state which of the following options you are requesting. 1. I intend to defend all of this claim 2. I intend to defend part of this claim 3. I intend to contest jurisdiction Please also type your name (this is classed as an electronic signature) and date the document at the bottom of the page. Regards,"
  2. JackF
    Yes. I did get the long number, and even logged in. It's just when i type the details for the claim it gives me an error, that's apparently. Not correct.
  3. JackF
    Yes this is exactly what I did. But it doesn't go the next page, like from when you put the details on the box "Respond to claim made against you" Filled it out with details, and says it's incorrect every time. I double checked, multiple times, and still no luck. That's why.
  4. JackF
    No MCOL does not seem to work, the password seems to be wrong at all times, and I even called them up and have asked them to reset the password, but they've told me rather then that just send the defence via email. These guys over the phone aren't helpful at all.
  5. JackF
    Okay, I guess, I've acknowledge the claim form. What is the next step, I am incredibly sorry in advance If I am demanding or anything else. I just need to get this done, and I am really upset about other things that are currently going on, and I just want to get this resolved asap, I can tick the boxes one by one. Not asking for empathy either I thought I'd just put it out there. And for those who are helping. I love you guys so much, and I really do appreciate you helping me and having patients.
  6. JackF
    I actually do not understand. I can't access the online MCOL, so they've sent me an email for me to write up a defence, so do I need to write that up or do I need to do something else?
  7. JackF
    I hope I've said the right thing by saying I need to defend the claim. And do I need to get a solicitor?
  8. JackF
    Okay, now, recalled them and just got off the phone they've told me that I can literally write up the defence in the body of the email, and it should be fine. But the problem is I'm not sure how to defend it. That's where I need the help.
  9. JackF
    She told me there'd be instructions how to fill it out. And she sent me a form.. .. I specifically told her as well, I do not have a printer, please send a copy or reset password. And she said, It'd be done in the email.
  10. JackF
    They sent me a form over the emai.
  11. JackF
    I'm extremely stupid when it comes to things like this. :s I even tried to log in to the MCOL website but it wont let me and says incorrect claim number. I've called them and they've said that since you can access online, they'll send me a form for me to fill in, and she was asking me over the phone if it's a defence of admit. I told her it was a defence, hopefully that's what I was meant to say, I'm so nervous when it comes to things like this.
  12. JackF
    never done this and am really scared, I don't even where to begin if someone could help me that'd be great, skype or something? Hopefully I can get this done by today, as today is the only day I am off from work this week.
  13. JackF
    I will try and fill it out tomorrow. Hopefully. I hope by this week should have it completed, do you think that's enough time? Because I have other jobs pending that's the thing.
  14. JackF
    Not entirely sure with the name of the form, as it doesn't really state, but it has sections to fill. But, I never agreed to shop with them (Shop Direct), and if they sold or whatever without my consent I'm sure there's something here. States this at the bottom of the page. N1SDT claim form (04.14) N9B N9A N9SDT
  15. JackF
    Hello, I just received a letter this morning from County court Business centre, which states that I owe Lowell £289.78 including court fees, ect... I do not understand why I need to pay these fees because I've never held a account which states to be on the letter with Shop Direct. I remember buying a TV from Very.co.uk, but I had paid the full amount, and thought it was done and dealt with. And now I receive this please guys could you help me? Really frustrated with this, and do not understand any of these nonsense. If there is any details I've missed out, or you would like to aid/help me in this, please post, so I can know, and bare with me in advance. Thank you guys. ^.^

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